TartanvibesclothingReviews of tartanvibesclothing.com

Je me suis senti abusé par ce site, qui affiche une adresse au Royaume-Uni laissant croire à une marque authentiquement britannique, alors qu’il s’agit en réalité d’une entreprise basée en Chine. Les produits reçus sont de qualité médiocre, bien loin de ce que laissent entendre le prix élevé et la présentation du site. Les photos mises en avant sont flatteuses et trompeuses, et le discours commercial insiste sur l’authenticité, l’héritage et la culture écossaise, alors qu’aucun de ces éléments ne se retrouve dans les articles livrés. Cette différence flagrante entre l’image projetée et la réalité des produits crée un profond sentiment de tromperie et d’induire volontairement le consommateur en erreur.

Everything went 'perfect'...fit was good, quality was excellent, arrival was a timely delivery....and I saved the BEST till last...the price and value brought a smile to an Old Scotsman like he had just scored an Eagle putt on 18th green...on the last hole of his life before entering The Pearly Gates of Heaven...

I ordered a short-sleeve shirt in my Clan Tartan and delivery took a long time due to Chinese manufacturing, but I loved the shirt. So I decided to buy one in the same size, but in the long-sleeve style. Somehow the XXL in long sleeve measured *3 INCHES SMALLER* in the chest than the short sleeve, and it was made from a very cheap, flimsy polyester material. After realizing it didn't fit and didn't feel good on my skin, I filed for a return/refund, which their site says they accept as long as it is in original packaging. But they refused to refund me because they list the dimensions of the shirt on their website. What kind of clothing company has a 3-inch variation in the same size products? How can you trust that company as a brand, when they charge a PREMIUM price, but don't adhere to standard manufacturing practices & don't honor their own return policy? They offered a partial refund after I kept pushing for it, but I refused. Why should I pay for a poorly made shirt that does not fit me?! I will never shop with them again. EDITED TO ADD: After offering me a 25%, 50%, and 60% refund (which I refused on principle), TartanVibes is now trying to have my TrustPilot review removed. This company is really shady, and should really spend more time fixing their terrible manufacturing and custom service practices instead of trying to silence their critics! EDIT #2: Upon further research I've discovered that Tartan Vibes, which claims to "celebrate Scotland’s rich heritage," has its main office in Hong Kong and its "Creative Office" in Vietnam. The address of their "UK Business Office" is just a rented meeting room. So what is their actual connection to Scotland?!?

Worst customer service ever. Tartan dresses arrived from overseas but were made from inferior, clingy fabric (not at all like fabric in photo). Implied tartan fabric from UK but comes from china. I was refused full refund and only offered 50 percent. I do not have faith that if I do pay to mail dresses back overseas I would receive any refund. Total waste of time and money. Insulting customer service emails and Deceptive advertising. Shame on Tartan Vibes!

Do not order from this company! Items are shipped from China and are very low quality. The tracking/shipping they use is extremely unreliable and they are not able to give you an answer on where your item(s) is. I questioned (around 9pm) where my item was because it said it was “out for delivery” all day. The person, who answered, had no idea and said it could be several more days and it was obvious English was not their first language. Just awful.

Fake photo crap from china.

The rug they sent me reminded me of a foam kitchen cleaning cloth with a pattern printed on one side. The website doesn't show the underside and the description is vague. (I was expecting something like a big printed doormat). When I sought to return it, they offered me a 40% refund, and I'd have to bear the shipping costs (which their email made clear can be 'high'). And they said shipping could take 2-3 months. It came direct from China. Their UK address turns out to be a PO box: a list of companies registered there has 1,324 entries. Some of the 5-star reviews include phrases like 'our products' and 'Our designs' - sounds like they were written by the company, not customers. Update: the address is 71-75 Shelton Street. Used by 85,000+ companies, according to an article in the Times dated 25/12/25.

I was under the impression this company was in British Isles and owned and operated by British (Scots and English). I thought the items were bespoken from Scotland or England. The website is very deceiving, and WRONG ITS CHINESE FRONT COMPANY. I should have looked much closer as company is from and operates out of Shanghi, China with NO SCOTTISH HERITAGE KNOWLEDGE. I feel I was Shanghi'd, they got all my order incorrect and took me over six emails and I had to take over 20 photographs to prove to them they applied the a wrong Clan Crest on the correct Tartan on polo shirts. In addition since they applied the wrong Clan Crest, I asked for the men's shirts to be of a larger size. Beware the size charts are highly inaccurate, all their sizes on the Men's chart look big, as the Men's Polo Shirt shows size 44 chest, real size on polo shirt measures 38.75, waist shows 40, reality waist is 37.75. Customer Service stalls, procrastinates or asks for more information so you want to just get feed up and quit r exchange process. This company never followed through with any exchanges as they kept asking for more and more useless information and photographs. Typical for Chinese companies to work on your patience and quit. Regarding the quality of the shirts, the material of the shirts are a very cheap polyester material, not a cotton blend, uncomfortable to touch or wear, especially during hot summer and fall day here in Florida. We know the value of cotton and linen during this heat. The webpage never really states this is a pure polyester, but rather word play insinuates cotton blend. If I knew this was a Chinese Company, no way would I ever purchase anything from them. As my family is Scottish and we have purchase many items from Scotland and England, all of high and excellent quality with high end Customer Service. In addition, arrival of product took about a month with three different packages all coming from Shanghi China. Will not purchase again, back to the higher price, excellent quality of the British mad and Scottish shops I can trust. Even though we do know British shops do purchase items from Pakistan and China, we just ask before we purchase and British are always honest. So sorry was hoping so much this company was of a quality we could trust,