TarpsandallReviews of tarpsandall.com

My order was placed on May 21. I believe I was told 5 to 7 days to ship. Then that was postponed to June 15 and it’s been postponed “4 to 5 days” each week since. I keep receiving what I believe to be is a standard email that keeps stating “4 to 5 days” which is clearly absolute BS. That’s not scheduling that’s deceiving the customer. I’m beginning to wonder if I will ever receive my tarp. These guys will tell you what you want to hear and then totally disregard their promises.

Their website is a mess. Options appear and disappear. Three times I tried to place an order and I ended up with no options just a basic tarp. They claimed my email was wrong but they kept emailing me offers and ads. to my correct email. I never got written confirmation and they billed mt credit card immediately. Imcompetence!!

Ordered a tarp with grommets and paid for priority shipping. Even called and spoke with a representative to ensure delivery time. When the tarp didn’t arrive and I reached out they said due to unexpected delays I could expect the tarp in another week. I received no notification of the delay. I expect a full refund, we shall see. Unacceptable I will not be ordering from this company again! :)

I ordered from them because their website stated that production would be 24 to 48 hours and shipping would be 2 to 10 days. In reality their production took 11 DAYS and they moved the delivery date out so the tarp will now arrive while I am on the trip I wanted it for. It will probably get stolen from my porch while I'm gone. What a waste of time and money. DO NOT ORDER FROM THEM! I contacted them via chat and that was more wasted time. They just repeated what I had said and apologized for their production delays. No offer to try to resolve the problem other than asking if someone else could take the package in. WTH??? I NEED the tarp for my trip. How about getting it to me on time? THAT would be a resolution. This company is awful.

I ordered this Tarp on the 1st of June I was told i will get it by the 12th today is the 23rd of June nothing yet, I checked the online reviews and it is very bad. I wish i had checked this earlier.

placed an order31/5 the picture on the website cleary shows grommets and holes for the fixings .. ordered the fixings too . Its arrived yestrday with no grommets or holes at all . theres no way of fixing this tapolin to my gazeebo.Have emailed there careline and await a response. need to return it and have the correct one delivered to me. dont mind paying for the additional work but not the delivery as I feel duped by their website Updated 14.33 Customer service have emailed me .. here to help but not offering any real help , ive responded to them with a compromise

I ordered custom sized privacy wind-screens for chain link fencing. I received a quality product, and any concern I had were promptly handled by the customer service team.

Great product! Im a happy customer!