TarpsandallReviews of tarpsandall.com

I placed a custom tarp order with specified (written and verified by telephone) placement of grommets. The grommets were to be placed 12" apart, but I received a tarp with placed grommets spaced at 11" apart. Tarps and All claimed that the 11" spacing fell within their required construction! Although their website seems to indicated this is an American company with production in the U.S., the product was made in India. Because of this, although I could not use the tarp for its intended purpose without modifying it myself, I asked for a 50% instead of shipping it back to them (an offer, by the way that had not been extended to me). They responded with an offer of a 20% discount on any future orders I placed. Although they claim customer satisfaction, they provided an unacceptable product for which I paid additional money to customize.

THESE PEOPLE ARE LIARS AND THEY SUCK!! Do NOT buy from them. They charged me $6 extra for an "expedited delivery", then a few days later they changed the delivery date to 5 days later (the same time a regularly priced delivery should arrive) and REFUSED to refund my expedited shipping costs they stole from me. THEN, the package didn't even arrive on the later date they said it would so I disputed the charge. Oh, and even though I told them ONLY communicate in writing through email, they had some call center in India harassing me and I could not understand a single word any of them said. DO NOT BUY FROM THEM!!

The other reviewer who said they didn't have good quality I don't think that's true at all. I've ordered several custom shade nets from them. They have all been fantastic quality. They have custom sizes for REALLY good prices. The shipping is very fast too. I highly recommend them I'm a satisfied customer.

I ordered custom tarps from Tarps&All, expecting them to meet the dimensions I provided and the promised 1-2 inch leeway outlined in their policy. I followed all their measuring requirements and confirmed the specifications with their design team. Despite this, I received tarps that were too small, as well as lacked the additional leeway, and were completely unusable for my project. I provided extensive evidence, including photos and videos clearly demonstrating the defects. However, their customer service was dismissive, repetitive, and unhelpful. They dragged out the process for two weeks and eventually closed my case without resolving the issue or honoring their return policy. The lack of accountability and refusal to act on clear evidence highlight serious quality control problems. If they had proper checks in place, these defective tarps should never have been shipped. Instead, they wasted my time and refused to provide a resolution. Further research revealed that Tarps and All is part of Group Bayport, which includes brands like Covers and All, BannerBuzz, Best of Signs, Giant Media, Circle One, Neon Earth, Bags By The Ocean, and Vivyx Printing. These companies share similar issues, with a slew of bad reviews describing defective products and poor customer service across the board. If you value your time and money, avoid Tarps and All and any of these associated brands. They prioritize profits over quality, accountability, and customer satisfaction.