TarpsandallTarpsandall is listed under Manufacturing.
Tarpsandall (tarpsandall.com) has 92 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Jeannette W.
Great quality product Communication was difficult and ongoing But would buy again
Response from TarpsandallOct 24, 2026
Hello Jeannette, thank you for your feedback. We are glad to know that you are satisfied with the product. However, we will certainly pass along your feedback regarding the service to help improve the customer experience. We look forward to serving you again in the future.
Russ E.
Well, the tarp is in Memphis, Tennessee as of this morning…
Response from TarpsandallAug 5, 2026
Hello Russ, we are sorry for the delay with your order. We can see that your order has now been delivered to you. If you have any further concerns, please feel free to contact our customer support team, and we will be happy to assist you. Moreover, we truly appreciate your feedback and will certainly take it into consideration as we continue working to improve our customer experience.
Rodney
Very responsive...in the beginning. Shipment dates came and went, phone calls resulted in updated production dates that were clearly fiction. The last call I told them to cancel the order and was advised they would only refund shipping and taxes. I agreed to proceed after being told it was in production and them offering a 10% discount. It finally shipped and delivered quite fast and was exactly what I ordered. Only order if you don't care when it is received. No discount has been received to date.
Response from TarpsandallJul 28, 2026
Hi Rodney, We’re sorry for the delay and the inconvenience caused. We can see that your order was delayed due to an unusual volume of orders. Regarding the compensation offered by our team, the discount was initiated from our end on July 9, so we recommend checking with your bank for the transaction. We’re glad to know that the order arrived quickly once shipped and that the product was exactly as expected. We value this feedback and will use it to improve our processes and communication going forward.
George R.
This has been a confusing customer experience right from the beginning. Like many other reviewers, I paid extra for 'priority' delivery which was promised to arrive within 3 days. I think it was finally delivered after 3 weeks! Honestly, I thought I'd been scammed and had mentally accepted I wasn't going to get what I ordered. But now I have it and the product is... Really good! Great quality and I have to say I'm really pleasantly surprised. Customer service were responsive and eventually refunded my delivery fee after some back and forth. But like many others have said here, the website is a bit of a disaster and there was clearly not even an attempt to deliver on time. I don't know where the products were shipped from but I'd bet it's not from the UK. So, would I recommend to a friend? Absolutely not, especially if they wanted their item quickly. But would I buy something again? Honestly, maybe. The product was great and I've struggled to find something similar elsewhere. Like I said at the start, I'm still very confused!
Response from TarpsandallJul 27, 2026
Hi George, thank you for your honest and detailed feedback. We sincerely apologise for the delay and understand how the experience led to frustration. We're pleased to hear that you're happy with the quality of the product and appreciate your recognition of our customer support team's efforts. Your comments regarding our website and delivery expectations have been shared internally, as they help us identify areas where we need to improve. Thank you for giving us the opportunity to serve you, and we hope to provide a much smoother experience in the future.
Karen W.
Did not realize product was made and shipped from India.
Response from TarpsandallJun 1, 2026
Hi Karen, We are sorry for any confusion regarding the manufacturing location. As noted on our website, all our tarps are designed in Lawrenceville, GA, and manufactured in India. We strive to provide this information upfront so customers can make informed purchasing decisions. Your feedback is valuable and will be considered as we continue improving the customer experience.
Robert L.
Getting the package through UPS was a problem. I have been spoiled by Amazon. Item itself was OK, though I think I missed the options for "holes" for mounting. Also cutting and threading could use improvement. Some of the thread is already loose. Suggest your description be "more clear" about options. Otherwise item was as ordered.
Response from TarpsandallMay 19, 2026
Hi Robert, Thank you for your feedback. We’re glad to hear the item was received as ordered, and we appreciate your comments regarding the delivery experience and product finishing. We also take note of your suggestions regarding clearer option descriptions for mounting holes and improvements in cutting and threading. Your input is valuable and will be shared with our team for review and enhancement. We appreciate your support and look forward to serving you again.
