TapstitchReviews of tapstitch.com

I have emailed them directly and they haven’t responded??? Why???

I really like the quality of their products. For some reason a hoodie I ordered came with the front logo printed upside down. The back print is fine but there is no way I can use the hoodie. I get how there might have been an honest mistake with printing so I tried to reach out and haven’t gotten anything back. I am sure I put the design ride side up so i don’t know what happened. If I’m going to use tapstitch for my company I need to be sure these printing errors aren’t happening often. Thanks!

I started my business a few months ago and was looking for a good suppliers in the USA and let me tell you something Tap Stitch never disappoints! The plateform is so easy to use, the customer service is constantly available when you contact them even when I am abroad. The service is on point, the quality is amazing ! Already made 4 orders with them. All were shipped very quickly and all our customers are sooo happy with the quality ! Thank you so much for your services. 🤩

I placed order 1293429948769550336 on October 8th, they cancelled my order on the 14th and I contacted them the same day asked them to put it back in production, 3 days later they never put it back into production so I asked them to cancel the order and send me my refund they say the money is already in my wallet on they platform but it wasn’t. I tell them it’s not there and they offer to remake the order I say no just send my refund. They then tell me they will forward the request through to the refund department and they will reach out it’s been two weeks since then and I been reaching out every 2-3 days requesting this refund and they keep giving me AI responses I’m sure this is a scam AI company and I highly recommend you do not work with them

I am updating this review as I fully believe that this company genuinely tried to resolve my situation and are committed to improving their customer service. I also don’t like to leave negative reviews, and mine was just an unfortunate experience and one of a very sensitive nature. I am very grateful for the correspondence now received and appreciate the offer of resolution. Not everything can always go as smoothly as we would hope, and I do think it can be productive to highlight issues especially when they are taken on board. So I thank you for the communication. All the very best to you and the future of your company.

I ordered samples from this company hoping to be able to launch my business at a certain time. This company wasted my time for four weeks. No updates or communication on my order until I complained. And then two weeks later they informed me my order was “lost in transit”. I should’ve just looked for a local supplier.

The pricing was great, the production and shipping out speed was amazing. The design came out perfectly, better than I expected. My only wish would have been for a slightly more vibrant purple/Lilac

Very big fan of my Tapstitch sweater -- super soft, holds up really well to washing, and every time I wear it folks comment on the cheeky design.