Tapp AirsoftReviews of tappairsoft.com

Ordered and Delivered to the UK ahead of stated time. Many thanks. ,👍

quallity of whole service

That fast and expedited response time of the customer service personnel. All my questions were answered and they were helpful to resolve any issues I was having without hesitation.

While the initial product I received was flawed, the customer support is unreal. Their patience dealing with the trial and error of making sure their design is flawless is unparalleled, and very much appreciated. They want your product to work, and not only that, it’s clear that they want to be the reason you have something you can brag about to your friends. If you ever need any help at all, they are there for you in a heartbeat with near instant replies.

Good customer service

Had issues with an AAP-01 adapter that I purchased. The feed tube had a wide spot that caused bb's to jam up. I reached out to Tapp for tech support via their website but didn't hear back. After posting a review, they immediately responded and instructed me to reach out via social media. I messaged them on FB, and they responded within minutes, took my order number, and are shipping a replacement. I was only looking for tech support, and they are sending me a new unit. That's above and beyond! Thank you Tapp.

There have been some fitment issues with the supplied mag adapter. Tapp Airsoft have sent me a replacement but that also had fitment issues. They have since contacted me to say they are working on making the adapter fit perfectly. Their customer service so far has been exemplary. I'll update the review once the Working replacement has arrived.

A unique product at a good price