Tapp AirsoftReviews of tappairsoft.com

Had an issue and they sorted with no fuss , will be shopping there again , good lads 👍

Very helpful, super responsive. I had one little issue and it was resolved that day. 10/10 product and customer support

Outstanding customer service. Had an issue with my MP7 adaptor which unfortunately couldn’t be fixed on the spot, the team sent out another adaptor to me which was pretty awesome of them. Super patient and chilled support team and will quite happily wait and help you through the process of finding out the issue you’re having. Ordered from Scotland and only had to wait just about a week for the adaptor to come which isn’t all that bad!

Custom service was 5 stars, but I think I'm done buying tapp products. Customer support has always taken care of me, but ive bought three different adapters and I've had to contact customer service over two. The 3rd one just kind of works enough that I don't wanna deal with sending it back. The other two times I've delt with customer support, the adapters I've gotten back I've had to work a little more to get to work like they should. So customer service 5stars adapters 1star.

I like what they're doing. 3D printed airsoft magazine adapters that effectively replace CO2 or Green Gas for an HPA setup is absolutely fantastic. That said, there are other companies that offer similar products for less money and better quality. The website itself is great, really lack luster on a mobile device though, really hard to navigate compared to on a computer.

I've ordered quite a bit from TAPP, and I hate it every time. In my experience I have about a 50% chance of the very expensive 3d printed equipment I order actually being functional. One mag adapter I recieved in a nonfunctional state I even sent back to tapp to fix (at my own expense) and they sent it back still nonfunctioning. My last order came with an adapter that was very visibly broken (packaging was fine), and the other adapter did not function. Tapp sent a replacement for the broken adapter (which arrived too late to use for the event I ordered it for) and told me to disassemble and clean up extra material leftover from their prints that could have been causing the problems. After doing a fair amount of additional cleanup on sloppy workmanship the adapter works somewhat reliably but not 100%. For a company that sells this equipment for >$200 each it is unacceptable to be playing the lottery with quality and customer service. It's clear Tapp has ZERO QA, and doesn't give a crap about the integrity of their products or satisfaction of their customers. Because of all of this I only order from Tapp what cannot be purchased from other vendors.

Ordered an HPA tap and drum magfor a SSX303. Didn't work right. TAPP worked with me on the problem. I send the gun to them and now everything works perfectly. Thx!

Just what I needed for my WE GBBR’s ,,,, Thanks