TapestrygalaxyReviews of tapestrygalaxy.com

I order from this company cause I liked the look of their products. Still haven't received an update on my order shipping. I placed an order on the 21 of April and it still hasn't shipped. Contacted twice to receive the same pre-typed message. Now I'm thinking I will never get it and that they took my money. I'd recommend people use a more reliable tapestry company. If I actually get it I will update but I'm starting to doubt that will happen.

Purchased April 9 and received today May 14. Took a lot longer to get here then I expected and Wish they were bigger like my last Tapestry. But none the less I am happy they are FINALLY here.

I have tried to contact them twice I had to create this email to write a review and inform customers of the horrible service. Pre-typed message was sent twice to me from a rep named Morgan. My purchase was made on April 16 for one large galaxy tapestry. It is now MAY 13. I go to the website or app I had to download to check on order status NO INFORMATION. THIS IS A FRAUD I WILL BE REPORTING. Wished I would of read this before ordering.

I Ordered mine on April 15 they came yesterday March 12, due to the coronavirus they were held up in customs. Yes, They automatically show a label was printed the day after your purchase. We’re 4 star happy with both of them. However they are not the full wall size show in the photo, (customer error?) but we have ours in hand and they will serve the purpose.

I made a order on April 19th,2020. It stated shipped out on April 23rd,2020. I checked on the tracking info and it said it was in Santa Barbara, at Ontario ca. Which is wrong because this places are hours away from each other. Days later the status is no longer available. The tracking still states it’s in Ontario and was picked up by USPS. May 9, 2020 i sent an email to tapestry on Information about my order. They stated it was delayed due to covid-19. And that once USPS picks it up the tracking will go live. I smell b.s. I feel like I’ve been scammed. I requested a refund on my money. Waiting on their reply. I’m super upset. They “promised” a refund after the 30 days but their policy states they Don’t do refunds after 30 days. They try to make sure you don’t get your money back. Contact the bbb and do a complaint and call your bank and cancel the card used.

I love My Tapestry's and the lights, I am ordering 4 more!. the quality is awesome and the colors are vibrant. Definitely going to order again and again.

Sooooo wish I had read the reviews :-(. The frustration is real. Had ordered 3 chakra “beach towels” (so they say), which were claimed to be on close out sale. It took over 3 weeks for the items to arrive, fine with me, it’s a pandemic. But the items didn’t even resemble towels in any way. More like flimsy thin piece of polyester cloth. They claimed that the product description states it’s polyester. Ok I admit I didn’t see that, however, they listed the product as “beach towel” on their page. False advertising if you’re asking me. Anyway, they ended up offering me to either return it or to provide a 40% refund on the order if I keep it. They wrote that if I decide to return it they would email me a return form. I replied and said I’d like to return, so please send me the form. Two days later they replied with a short email and only sent a return address, (which appears to be a private residence in SC). No return form. I replied back and said what about the return form they mentioned? At that point I started getting suspicious so I said I’d like to change my mind and get the 40% discount instead. Another two days later finally a reply, in which they ignored my request for the 40% and just repeated the shipping address. I emailed back AGAIN and asked for the 40% discount they had offered. Another THREE days later (today) they reply telling me I should just use code email40 on my next purchase for a discount! Next purchase?? WTHhhhhhh???? I have no intention of buying from them again and now they are not even sticking to their initial offer. Tried to call them. Nobody ever answers or returns calls. I order things online all the time, I’ve never ever had an experience like this before. It’s sad. I had ordered these “beach towels” as gifts for my nurse friends but these things are useless, and now my money is gone. Please don’t buy here....

I ordered a Tapestry on April 17 & another on April 18, received confirmation & shipment notice within 2 days of placing order. Still have not received products. I have checked on shipping status(s) several times & it shows its on the airplane. Would LOVE to get ordered tapestrys & change this review.