Leanne T.
After reading comments I think I too…
After reading comments I think I too have been scammed. Ordered my son a wall tapestry May 8th and cannot get a tracking number. I am reporting to my credit card company and better business bureau. I too get the same message back from them about due to Covid19 shipping is taking longer. I've ordered from many other companies and received my packages within 2 weeks. Basically dont order from companies advertising on Facebook. Reply back to Tapestry Galaxy's comment. This is the email you sent me... Hi, if your order has not arrived by June 8th, we will refund. We cannot simply issue you a refund and let you still receive the product based on your ' belief ' we are a scam. I assure you we are not. Morgan, Tapestry Galaxy Its June 12th, no refund yet and no tapestry. I've ordered other items from many other companies and have received the items. Hopefully, they will refund my money like the email above from them says.
Response from TapestrygalaxyJun 10, 2020
Hi! Unfortunately we have no say over which items get processed by customs first, but all our customers are eventually receiving their orders. Also, looks like we offered you a full refund if your order didn't clear customs by 30 days (with you STILL receiving the product, for free) and never heard back from you.
