TapeandMedia.com Reviews | Read Customer Reviews of tapeandmedia.com

TapeandMedia.comReviews of tapeandmedia.com

4.8222 reviews
IT & Communication
1611 West 5th Street, Suite 441, Austin, Texas

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TapeandMedia.com

About TapeandMedia.com

TapeandMedia.com is a small business located in Austin, TX. The company was founded in 2000 in Redding, Connecticut. We moved into a warehouse in Danbury, CT in 2003, then in 2005 we expanded and opened an office and warehouse in Austin, Texas. The Danbury warehouse is now closed but we still have staff in Connecticut.While our main office and warehouse are in Austin, Texas, we have arrangements with more than 10 regional warehouses located throughout the United States. Often, we will drop ship your order from one of the regional warehouses to expedite delivery. We do our best to make certain that you receive all the items you ordered as quickly as possible. Please keep in mind that occasionally we may split your order into multiple packages from different warehouses.We can ship to virtually any address in the United States and its Territories. We also ship to APO/FPO addresses. Other than these, we do not ship outside of the United States.

TapeandMedia.com (tapeandmedia.com) has 222 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Website: tapeandmedia.com
Category: IT & Communication
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 3% of reviews.
Latest: Most recent review: April 2021.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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TapeandMedia.com reviews

222 approved reviews, newest moderated first

Amber P.
Dec 12, 2019
Great customer service!
Great customer service! Brian Wallace was excellent through the duration of this order and delivery! Provided status updates instead of me having to ask where the product was and was great to work with!
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Derrick G.
Dec 12, 2019
Quick delivery and excellent service.
Quick delivery and excellent service.
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Scott
Dec 12, 2019
Excellent prices and service!
Excellent prices and service!
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Rubin
Dec 11, 2019
The order lacked a tracking number...
Been ordering with you all regularly, normally we receive a tracking number for the order. This order lacked a tracking number and we weren’t able to figure out who received it when it arrived. I had to call you guys to get the tracking number.
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Jeff R.
Dec 11, 2019
Thank-you
Thank-you, tapes shipped in a timely manner. I appreciate a chance to review the custom labels and that they were affixed rather that delivered on a sheet. Jeff Robin
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Dwayne F.
Dec 11, 2019
Two Stars
Two Stars Because I emailed your customer service to try and work out a problem with the order and received no return contact. I ordered two types of tapes LTO5 and LTO6...I needed 10 LTO5 Tapes and 20 LTO6 tapes, I inadvertently ordered them backwards and wanted help from your Customer Service to remedy the situation.
Response from TapeandMedia.comDec 11, 2019
Hi Dwayne, I’m sorry that we missed your original email and did not respond. Would you still like to make this change? I have reached out to you by email, please respond back by email if possible. Best Regards, Bennie
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Richard J.
Sep 25, 2019
check them worm tapes
great service but WORM tapes -LTO5-need to be more QCed at the factory- DO NOT work with LTFS whatsoever. Not that LTFS will ruin the tape- contrare- it refuses to write said tape in that mode. 5GB in- and the tape fails on me. non-worm, no problems. WORM tapes- I need one replaced. Will fwd new address- not saying supplier is at fault yet, but tape is bad.
Response from TapeandMedia.comOct 1, 2019
Hi Richard, Thanks for taking the time to write a review and we are sorry to hear that you are having issues using HPE LTO 5 WORM (Write Once, Read Many) tapes with LTFS (Linear Tape File System). Unfortunately, LTFS does not support the use of WORM tapes. The issue is WORM media cannot be partitioned and so cannot be used with LTFS. LTFS creates 2 partitions, one for data and one for an index of the data. LTO WORM media will work with standard backup software. We would like the opportunity to work with you to resolve this issue. Please contact us at [email protected] or call our team at (877) 938-0901? We’ll work with you to resolve this issue as quickly as possible.
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Napoleon J.
Sep 25, 2019
Very good service and advise where…
Very good service and advise where needed. Thanks for being there. Napoleon
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