U
Beyond disappointed
I bought this as a way to keep my toothbrush sanitized and clean. It seemed like the perfect product on paper. But within 2 months im seeing mold growing on the inside of the device! It's not convenient or easy to clean it off either - literally growing a hair away from my toothbrush head. I also don't have confidence that its being sanitized if the mold is growing inside where it sanitizes? When I asked about returning the product. They tried telling me I received the product in January when in actuality the product was backordered for over 2 months. I wonder if this is the very scam. They purposefully delay shipping and then you are forced to keep a product that you want to return. Very disappointed. I really wanted to love this product but its not near what they advertise/promise.
Response from TAO CleanMay 10, 2026
I'm so sorry for your experience. I'll be reaching out to you separately and I'll be more than happy to help in anyway I can.




