TangoTango’s mission is simple: We make gift cards easy to send and awesome to receive. By bundling easy-to-use technology, desirable incentives, and expert service, we help companies get the most out of their reward and incentive programs—from customer acquisition to employee engagement. With our leading reward-delivery technology, customers can instantly deliver digital gift cards to their target audiences, maximizing impact and driving real business results.
Tango (tangocard.com) has 606 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Administration & Services · Bellingham, Washington
Excellent
Administration & Services · Woodinville, Washington
Excellent
Administration & Services · Seattle, Washington
Excellent
Administration & Services · Port Orchard, Washington
Excellent
606 approved reviews, newest moderated first
Bill
The agent made sure my issue was resolved
Response from TangoMay 20, 2025
Dear Bill, Thank you for the fantastic 5-star review! We're so happy to hear that our agent made sure your issue was fully resolved—that kind of dedication is what we strive for with every interaction. We truly appreciate you sharing your experience and are always here if you need anything else! Warm regards, Josh R. Tangocard.com
Jane R.
The person who helped me solved my problem easily.
Response from TangoMay 20, 2025
Dear Jane, Thank you so much for the 5-star review! We're really glad to hear that the person who assisted you was able to resolve your issue with ease. It's always our goal to make the support experience as smooth and helpful as possible, and your feedback lets us know we're on the right track. We appreciate you taking the time to share your experience! Warm regards, Josh R. Tangocard.com
Irma
Perfekte Abwicklung des Problems Vielen Dank
Response from TangoMay 20, 2025
Dear Irma, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you were satisfied with the way your issue was resolved—your kind words, “Perfekte Abwicklung des Problems – Vielen Dank,” truly mean a lot to us. We appreciate you taking the time to share your experience and are always here to help whenever you need us. Warm regards, Josh R. Tangocard.com
David B.
What made my experience great was excellent customer service. They provided information that was easy to understand and do. My problem was resolved within a couple of minutes.
Response from TangoMay 19, 2025
Dear David, Thank you so much for your wonderful review! We're delighted to hear that our customer service team was able to provide clear, easy-to-follow information and resolve your issue within minutes. It's great to know that your experience with us was smooth and efficient—exactly what we strive for. We truly appreciate your feedback and your trust in Tango! Warm regards, Josh R. Tangocard.com
Krista G.
I absolutely hate this program. I do a lot of focus groups and this is frequently how participants get paid. THIS SUCKS. It takes days sometimes weeks to receive the payment via email and turning actually using any of these gift cards is next to impossible. Their customer service is all AI so you never get any real help. I despise this service and I wish I never had to use it again.
Response from TangoMay 21, 2025
Dear Krista, Thank you for sharing your feedback. We're sorry to hear about your frustration with the reward delivery experience and your concerns around delays, card usability, and customer service. We understand how important it is for this process to be smooth, and we regret that your experience has fallen short. In order to look into this further and offer personalized support, we’ve requested additional details via email from [email protected]. We’d appreciate the opportunity to help make things right. Warm regards, Josh R. Tangocard.com **UPDATE FROM TANGOCARD.COM 05/25/2025:** Hello Krista, we're sorry we couldn't contact you. We sent you an email from [email protected] asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you. Josh R. Tangocard.com
LD
I love how efficient and easy it is to gift our members. Thank you!
Response from TangoMay 19, 2025
Hello, Thank you so much for the kind words! We’re thrilled to hear that you find our platform efficient and easy when it comes to gifting your members—that’s exactly what we aim for. Your feedback means a lot to us, and we truly appreciate you taking the time to share your positive experience. Thanks again for choosing Tango! Warm regards, Josh R. Tangocard.com
y.n
The response was very fast. During the process, I was given precise instructions on what to do next. I followed their instructions and received a complete answer within a few days, and the problem was resolved.
Response from TangoMay 19, 2025
Hello, Thank you so much for the thoughtful 5-star review! We're really glad to hear that our team responded quickly and provided clear, step-by-step instructions to help resolve your issue. It’s great to know that the process was smooth and that everything was resolved within a few days. Your feedback truly means a lot to us—we’re always here to help! Warm regards, Josh R. Tangocard.com
Rana A.
Good working on time
Response from TangoMay 19, 2025
Dear Rana, Thank you for taking the time to leave a review. We're sorry to hear that your experience may not have met your expectations, and we’d really like to understand what went wrong. We've reached out via direct message to request a few more details so we can look into this and help resolve the issue. Your satisfaction matters to us, and we're here to support you. Warm regards, Josh R. Tangocard.com