TangoReviews of tangocard.com

Response from TangoAug 31, 2026

Dear Angeles, Thank you for your review. We have read your feedback and understand that your issue was not fully resolved. We know how frustrating it can be when the outcome does not completely meet your expectations, and we would appreciate the opportunity to review your concerns further. Please check for an email from [email protected] and reply with the requested information so we can gather your details and continue working toward a resolution. We value your feedback and look forward to assisting you further. Warm regards, Josh R. Tangocard.com **UPDATE FROM TANGOCARD.COM 09/03/2026:** Hello Angeles, we're sorry we couldn't contact you. We sent you an email from [email protected] asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you. Warm regards, Josh R. Tangocard.com

Response from TangoMar 31, 2026

Dear Maxine, Thank you for sharing your feedback with us, and we're glad to hear that our team was able to respond to your message quickly. We also appreciate you letting us know that the process of claiming your e-gift card and transferring the amount felt complicated and confusing, as this helps us identify where we can improve the customer experience. To better understand what happened and provide any additional guidance you may need, we've sent you an email from [email protected] so we can securely gather the details required to assist further. Please check your inbox (and spam folder just in case), and we’ll be happy to help you get everything sorted. Warm regards, Josh R. Tangocard.com

Response from TangoNov 13, 2025

Hello Steve, Thank you for sharing your experience. We’re sorry to hear about the difficulty redeeming your Five Guys gift card and understand how frustrating that must have been. We’d like to look into this further and assist you with a resolution. Please check your email from [email protected], as we’ve reached out to gather some additional details so we can help you as quickly as possible. Warm regards, Maurice V. Tangocard.com **UPDATE FROM TANGOCARD.COM 11/14/2025** Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service. Maurice V. Tangocard.com

Response from TangoSep 15, 2025

Hello, Thank you so much for your thoughtful review and for the 5-star rating! We're glad to hear that your Mastercard rewards from Tango arrive promptly and that our customer service has been responsive — we truly appreciate your kind words. We also hear your concerns regarding the £3 fee, the inability to top up virtual cards, and the limited acceptance you've experienced. Your feedback is incredibly valuable and helps us better understand how we can improve the experience for our users. We're always working to enhance our offerings, and comments like yours play a big role in shaping future updates. Thanks again for sharing your experience! Warm regards, Josh R. Tangocard.com

Response from TangoJul 28, 2025

Dear Paul, Thank you so much for your feedback! We're glad to hear you found our platform easy to understand and use—that's exactly what we aim for. If there's anything more we can do to turn your experience into a 5-star one, we'd love to hear from you. Your insights help us continue improving and delivering the best experience possible. Thanks again for sharing your thoughts! Warm regards, Josh R. Tangocard.com

Response from TangoMay 19, 2025

Dear Rana, Thank you for taking the time to leave a review. We're sorry to hear that your experience may not have met your expectations, and we’d really like to understand what went wrong. We've reached out via direct message to request a few more details so we can look into this and help resolve the issue. Your satisfaction matters to us, and we're here to support you. Warm regards, Josh R. Tangocard.com