Bought a v20 pro and am extremely happy with my purchase. Sometimes when buying products you have to choose between buying on Amazon or direct from the company with a discount. I saved about 100 dollars going directly to tamobykes ports.com over Amazon. I had an issue with my tire, sent one email and they sent out a new part. Very happy with the build quality of my v20 pro.
Response from TamobykesportSep 18, 2025
Thank you so much for your wonderful feedback! 😄 We’re thrilled to hear that you’re enjoying your V20 Pro and that our team could quickly help with your tire issue. Buying directly from our store not only saves you money but also ensures you get the best support.
Happy riding and enjoy every adventure with your V20 Pro! 🚴♂️💨
TL
Tereza L.
Amei a bike e o atendimento também foi…
Amei a bike e o atendimento também foi ótimo, parabéns!
Response from TamobykesportSep 18, 2025
Muito obrigado pelo seu feedback! 😄
SM
Sharaud M.
Bike is amazing
Bike is amazing, lots of accessories, and ships quick. Also stuff works fast
Response from TamobykesportSep 18, 2025
Thanks for your support🩵💙
TL
Terry L.
Family Fun for All!
I bought 4 Tamobykes for the family and its been awesome for the last two months we've had them. I know longer have to wake up and take my kids to school (they ride their bikes), we take family rides together to the beach, etc. and they've been great so far. I highly recommend.
Response from TamobykesportSep 18, 2025
Wishing you and your family many more happy adventures together! 🚴♂️❤️💙
EC
Edison C.
Tried to contact customer support and I…
Tried to contact customer support and I never received an answer
Response from TamobykesportSep 18, 2025
We’re sorry for any inconvenience caused and appreciate your patience. As per your request, we have canceled your order and issued a full refund.
If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!🫶🏻
EA
EagleEye
Got legos after paying for a bike
Make sure you keep the link to ANY tamobyke you buy because they sent an envelope of random legos and claimed it was a fraudulent seller but we have proof it was them using walmart.com
Walmart.com doesn't allow Marketplace Sellers to be "hijacked" then proceed with business as usual, but that is what TamobykeSport is alluding to.
I'd like to remind TamobykeSport that we still have ALL the emails from you AND Smart Ride Technology, Ltd verifying they are your official seller on Walmart.com and we have the original links used to make the purchase.
Reports have been made to the Federal Trade Commission and consumer reporting agencies in over 60 countries. All you had to do was send what was paid for.
Since our complaint to TamobykeSport regarding the theft of our money, I unsubscribed from TamobykeSport.com e-list. I have received an unsolicited confirmation to join the list again, as well as multiple marketing emails which are considered harassment at this point.
As readers here can see here, TamobykeSport is requesting us to post pix, a site which doesn't afford the capability to post screen shots (yet) when using a laptop, of the emails, our responses to the emails, and their RETORTS to the emails. There is a treasure trove of warnings not to do business with this company or their confirmed representatives.
This company clearly believes the Consumer is too stupid to align their experiential facts, too lazy to follow-up with corrective action, and an easy target for continuing international fraud. They have your address, your card payment information, and your contact information. What can a foreign entity do with that information? Does any consumer reading this post feel confident placing this information in Tamobyke's trust?
ALL they had to do was send a bike that was paid for; they sent FREE bikes of the same model for YouTube reviews- we FACTUALLY paid for ours and they sent fake legos!
To add More information, when the shipment was late, they said they'd be including a "large box" of extras at the time of delivery!! From China!!! <- This is how stupid they think buyers are.
They are dismissive of the facts, want to perpetuate their fraud away from the eyes of The Public, and intend to continue their deceptive practices.
We are MORE THAN HAPPY to "prove" our experiences in public as an honest and valiant effort to save other buyers from such a criminal and purpose-driven company which seems to deem itself out-of-reach of the Law.
For consumer's further consideration, when searching ANY third party seller, ask yourself why Tamobyke on Walmart.com and Amazon shows hundreds of sales- so very many sales- and so very few- less than 10- product reviews, like we wondered for the T16.
After our ordeal, Walmart.com refused to allow us to review our rip off. Proud owners cannot wait to post a wonderful review.
This is what consumers should know about TamobykeSport.
Response from TamobykesportSep 18, 2025
We’d like to kindly remind all our customers to purchase Tamobyke products directly from our official store to ensure authenticity and avoid issues.
There have been cases where third-party sellers (not authorized) send unrelated items and claim fraudulent activity. To avoid any confusion or inconvenience, please make sure to always verify that you are buying from our official store.
We rarely send marketing emails. Emails are only triggered when a customer added items to their cart multiple times. If someone has not subscribed, they will not receive marketing emails.
To help us verify this and resolve the matter accurately, we kindly ask that you provide screenshots or proof of your order showing that it was indeed purchased from our official store. This will allow us to confirm and take the necessary action.
JA
Juan A.
Purchased the bike for my wife
Purchased the bike for my wife. She is 5,3 and a 110 pounds. The bike is perfect for her with lots of power. It even carried my son Inlaw who is 6,5 300 pounds with no problem. The bike came with a lot of extras and is really nice to look at. Couldn’t be happier