From UK:
Awful customer service. No response. I paid around 260 USA dollars and all gone to waste.
Signed up for four years on subscription of 88 USA dollars per year, for book to be optioned for a movie.
You pay yearly automatically and i cancelled last payment as i got confused. To cancel it, you have to delete account so this is what i did.
i thought the previous year was my final but it was my mistake. That was third year. But no resolution from customer services. Apologised too. But SILENCE!
If i open account again, i do not know if i will have to start all over again??? So i cannot take the risk without customer services contacting me as payment is automatic.
Shaun, from customer services’ communication is very poor. Rushed. Short fused. Now, silence!
This is what you will get after payment. Silence!
My advice: go for movie development but not too sure of subscription.
They will do one movie per year, to encourage people to join the subscription queue, as noticed.
UK
From: Pensioner/ Senior Citizen
JW
John W.
Very disappointing
Very disappointing. Definitely not worth the money.
Feedback quality was at a collegiate level, far less than the advertised "professional" level. Clearly the reviewers skimmed the manuscript, completely missing major story line elements, lacking sufficient subject expertise, and generally giving what was obviously a half-hearted effort. Feedback also included some gratuitous woke comments about female character development which had the feeling of being a canned feedback response for all submissions.
DH
David H.
I have been in the business for over 40…
I have been in the business for over 40 years. This company is a scam and will charge you at 3am for recurring costs that are buried in their offering. I am working on a lawsuit against them.
AR
Andru R.
I Paid $199, But My Book Is No Longer In The Database
I paid $199 and submitted my book. After about two months, someone there read it and reviewed it as part of the package. Then, nothing. No promotion of any kind that I could detect. After about 8 months, 4 months before the auto-renewal would kick in, I checked in to the site. MY BOOK IS NOT THERE ANY LONGER. And, yet, they collected two-hundred dollars from me for the entire year. My book has been purged from the system, but they kept my money. So, beware. They say they no longer accept new clients, but all of the thousands who have submitted and paid for their service should be warned about what happened to me and calculate whether you want them to auto-renew in perpetuity your property without properly promoting it. They may even purge it from the database (still not sure if they did this by mistake or by design). I see this as a breach of contract. After being unable to contact anyone at the company to ask them where my book was in the database, I cancelled my membership. I hope they refund all or a portion of my money for not providing what was promised. However, I doubt they will.
SZ
stuart z G.
Taleflicks is a Scam! Avoid them at All Cost
I paid Taleflicks for the premium plan $499, which promised tailored treatment of my book as a potential video/movie project. I was shocked as a professional writer on Wall St for 30 years at what I got back from this company. There were typos, poor grammar & language, as if it were written by a student in some foreign country. It was clear the staff member had not actually read my book, and put emphasis
on parts of the story that weren’t important, leaving out critical themes like anti-Semitism, racial attitudes. I actually after several emails rewrote the synopsis (key part of the book profile) myself. But Taleflicks doesn't even list a phone number for a client to call. You won't find a single phone number or email on their website, which should signal....DANGER.
No one in senior management is listed or reachable…and a month goes by without a response from customer support. It's not a real company.
Do any books actually get picked up by a film company, based on being listed on Taleflick? So now I'm canvassing other book authors...some have actually been listed on Taleflicks Website. None of the authors (6) I contacted could confirm any result from being on Taleflick (even though they were featured). One commented back to me, "I found Taleflicks to be all PR and no substance to their promises. They mentioned my book but never reviewed or even read it."
I was very disappointed with their treatment/write up on my book: Moe Fields – the special bond between fathers and sons. My book cover five decades, from the golden age of Jewish fighters in the mid-1920s to 1930s, WWII…a story of faith, family and legacy. The book has been endorsed by Jewish World magazine (Calf) and the Jewish Link (NJ,NY, CT) and has reached Amazon best seller three times. So this is not about the quality or marketability of my book.
I'd like a refund from Taleflicks. Uri Singer is running a scam at this company. The BBB should send out advisories to protect other authors...and the FTC should regulate these fake companies.
Let me update and clarify points in TaleFlicks response to my complaint. I'd ask other clients of Taleflick to weigh in:
.....................
If Uri Singer--and Taleflick executives put email addresses on your website, I would first have written to you before doing so in a public forum. The wall and moat around your company prevents clients from communicating directly. You don't even have a corporate address on the Website allowing clients to write. Are you a real company?
Your response to me, like those of your staff, have been dismissive, arguing form over substance. Uri: "If the report didn't highlight a particular trait, it's probably because the analyst didn't think that was the main point of interest." Well, almost half the story is not represented in the write up. I raised the issues of anti-Semitism & race as examples of strong, contemporary social issues not included by your staff...but the whole underlying purpose of the book, i.e., what is a father? why are they important? how does a father's legacy inspire their sons? This core fabric of the story is ignored.
I agree, there’s a lot to cover in a story across five decades but read the book so you’ll understand…and be in a position to fix your company.
There’s a reason Don Harrison, the 40-year editor & publisher of Jewish World magazine (Calf) endorsed Moe Fields “This is a powerful book, a disguised memoir in the form of a novel, about a man who fought and loved fiercely, and the impact he had on the lives of his three sons. If other men who read this book are like me, they’ll find themselves reflecting on their own relationships with their fathers as well as with their sons.
I trusted your firm would guide the format to make a pitch successful, but if the writing is flat, fails to give the reader true insight or create excitement about the characters then we can’t expect a positive outcome.
Uri Singer can’t protest or argue…I’m a good guy, look at how I’m helping authors, we’re not making money. First, if you’re name is on the door, you are ultimately accountable. Second, with 20,000 clients at $500 a subscription that’s $10 million according to the math. More or less $$, no matter. Taleflick is a cash cow for authors who are pursing a dream. In addition, the first lesson in business is that the customer is always right, even if they are not. Instead of telling me Why or How I’m wrong, there needs to be some internal reflection. I mean the first telltale sign of a questionable business (scam) is restricting who and how the folks who are paying for a service can reach you. And then having customer support fail to respond to multiple emails suggests something other than a first-class outfit.
Response from taleflick.comFeb 22, 2022
Mr. Goldstein, you will not get a refund. Our services were rendered, and we stand by our story analyst, who is not a student of any kind. Your pitch page is up and has been revised for grammar and typos. There's nothing wrong with it. As for the assessment itself, it looks like a straightforward opinion by a professional - things that might sound inaccurate to you may be a different perception from another reader. We're not saying that to undermine your argument in any way, but to keep in mind that the whole point of this report is to know how development executives within the entertainment industry may perceive the project. The point is to assess the book for adaptation, not reviewing the work as a novel. If the report didn't highlight a particular trait, it's probably because the analyst didn't think that was the main point of interest. That opens the door to reflection and the - sometimes harsh - possibility of people seeing the work differently.
We can also share the analyst's reply from months ago when they explained their choices directly to you:
"About the racial question: it's apparent in the text how important racism and antisemitism were in Murray's life, but I think we can agree that it was present in a way that permeated everything he did and happened with him. Moe's trajectory and the prejudices from his time (and now) are inseparable, but at the same time, his life was eventful. Murray knew fascinating people, made a lot of things, overcame the Great Depression, lived the WWII, met the US president. We had to find a way of depicting all of this in a pitch for a film (always thinking about a two-hour movie) or a TV show (with a lot more time available to tell the story but still needing a succinct pitch). Any writer who reads the book with the intention of adaptation will see how much the racial question is crucial to Murray's journey and how this affects his decisions. The focus on the Golden Age of boxing was thought with this in mind, as a way to depict how the Jewish community fought to survive and thrive in the USA using the opportunities given to them, also, of course, to have the ring as a way to depict his fight to the audience. All that being said, I'll be more than happy to revise and rewrite everything in Moe Fields that displeased you. Could you please list what you'd like to see reassessed?"
As you can see, we care about working with authors a great deal. Unfortunately, instead of working with us, you chose to submit your own synopsis recently, four months after our last communication. We can't replace an analyst's work with your work, per our policy and latest answer. We have experience with producers and adaptation and ask our clients to trust our choices.
As for personally attacking Mr. Singer or failing to understand that adapting books is not something that happens overnight, we can only say that this is not the way we conduct business. First and foremost, we treat our clients with respect - something that even you have recognized in our communication. Unfortunately, you couldn't show the same level of courtesy.