Z V.
Awful customer service
From UK: Awful customer service. No response. I paid around 260 USA dollars and all gone to waste. Signed up for four years on subscription of 88 USA dollars per year, for book to be optioned for a movie. You pay yearly automatically and i cancelled last payment as i got confused. To cancel it, you have to delete account so this is what i did. i thought the previous year was my final but it was my mistake. That was third year. But no resolution from customer services. Apologised too. But SILENCE! If i open account again, i do not know if i will have to start all over again??? So i cannot take the risk without customer services contacting me as payment is automatic. Shaun, from customer services’ communication is very poor. Rushed. Short fused. Now, silence! This is what you will get after payment. Silence! My advice: go for movie development but not too sure of subscription. They will do one movie per year, to encourage people to join the subscription queue, as noticed. UK From: Pensioner/ Senior Citizen



