taleflick.comReviews of taleflick.com

Tallflix has taken 2 £49.99 off me and can’t even watch what I paid for how do I get my money back rip off big time

Annual payment of 79$ due 6/26/24 - I cancelled on exact same day but Taleflick refused to refund my money. They have charged me 79$ for four years and I have not received any benefits from it. A total waste of time and money. I'm retired and on a fixed income and need every penny I have. Don't waste your hard earned money on this bogus company.

What makes me write this review is my experience with book publishing attempts. I have no experience with this company, but am researching it for my own future. How good companies go bad is simple: the employees. Founders begin these businesses, build them up with honest labor, then sell them: i.e. new folks come in, but the business name remains the same. A beloved friend pubbed over a dozen very successful books with what is now a scam company, but it wasn't a scam THEN! If you had a bad deal, get onto "Writer Beware!" ASAP.

Total SCAM. NO SUPPORT. Had two books with them, paid for UPGRADED reviews, had one book marked "Taleflick Pick". Now NONE of my books show on their stupid site and no one else's show up anymore either. Support NEVER responds but I keep getting BILLED. Cancelled my auto-renew. They'd better NOT charge me AGAIN.

A couple of authors I know had interest in their books after submission to TaleFlick so it seemed worthwhile doing. However, for nearly a year now I've been unable to edit my book listing because the edit link takes me off-site to a dodgy malware website that tries to infect my laptop. I have contacted TaleFlick several times to tell them that their site (made with Shopify) seemed to have been hacked, with no response. Eventually I sent a very shirty email that did get a reply, promising to look into the issue, but I never heard back and the issue remains unresolved. The site is pretty poor generally – when I log in, there are two items in the menu both called "My Submitted Stories" and neither area shows my book. There is no facility to search their database by keyword, which means I have to scroll through 34 pages of books in my genre to find my own listing. It's a very amateurish setup, and the trojan links make it unusable. Buyer beware!!!

I signed with TaleFlick in August and have not received any communication from them since. I had begun to fear I had been scammed; but when I went to the TaleFlick site tonight and checked my Submitted Stories, I found that their analysts had thoroughly studied my book and written a comprehensive and accurate synopsis and description of the major characters. Though I have not received any queries about the book, I don't believe that is the fault of this company. This is not the usual fantasy novel/hero's journey, so it may take time to be discovered. Nevertheless, I feel the 499.00 fee was justified by the professional work that went into the analysis of the book and its potential. I appreciate thoroughness and attention to detail, and I feel I have gotten both with TaleFlick.

This is an update to the review I posted back on June 27th. As I had posted before, I had my book on Taleflick since 2019 with no results. When I tried to get it removed I got nothing but silence. I was not looking for a refund since I knew that I was taking a chance with them. However, that did not mean I was going to leave my book on their site forever. In addition to posting a bad review here I also filed a complaint with the BBB. However, after 30 days of silence from Taleflick the BBB closed the complaint as "Unanswered". Taleflick currently has an "F" rating from the BBB. The BBB did ask me to notify them if I did manage to get the issue resolved on my own. After the failure of the BBB to resolve the issue I then investigated the company who was hosting the Taleflick website since the host company is responsible for website content of the domains they host. I found out that Taleflick is hosted by Google Domain Cloud Servers. I contacted Google to file a complaint and they directed me to forward my complaint to the person who registered the Taleflick domain name. I followed their instructions and sent an email to the registrant of the Taleflick Domain. I stated that if my book was not removed by August 7th I was going to file a DMCA complaint with the federal government charging copyright violation. Apparently that got Taleflick's attention because on August 4th my book was finally removed, but it took the threat of legal action to get it done. To those of you who still have your books on Taleflick and want them removed you will have to do the same thing. I cannot post the email here but if you go to Whois and look up the Taleflick Domain you can get the info you need to file your own complaints. Although my book has finally been removed, my account with Taleflick is still active. I have asked that it be closed and my personal info erased, but I am still waiting on that. Dealing with Taleflick is like pulling teeth. Very difficult to get anything done.

I have already review this, however, I wonder if I can sue if anyone knows let me know because I want either my money back or some type of resolution..