talechReviews of talech.com

I received what i needed for emergency insurance purposes thank you so much

I honestly really like talech, but I do think they have small bugs in their system that make things really a pain to work on. But..the service techs are very willing to help get things figured out and I feel they are committed to resolving customer issues.

Always work diligently for a solution, good follow up.

I tried for a long time to get my problem resolved then when I went to return merchandise I bought you said it was more than time allowed. You supposedly tried everything and to no avail. I am so disappointed, I was a long time customer and the first problem ended our relationship and nobody has even reached out to see why. Only a generated e mail....so sad

Huge inconsistencies in knowledge of customer service reps and "supervisors". Software updates initiate bizarre and frustrating bugs. On a separate issue, the online ordering platform, since roll out, has remained stagnant in it's relatively poor, beta-testing-style design.

Swapped pricing plans charged me for an upgraded service I didn’t know about for more than a year which added up to quite a lot. When I found out they really did nothing but took me back down in level but still higher than my had signed up for and I didn’t get all the money back

We keep having problems with the system...stops working in the middle of our busiest times during the day, and it takes sometimes an hour to get the problem fixed. I can't tell you how much money we've lost because we could't process credit cards because our system was down.

Great system. I’ve been using it for a year & 1/2 and it’s been great for my business. easy to use and staff get it right a way.