Alison B.
I called the customer service line to…find pricing
I called the customer service line to find out pricing before I drove an hour. “Cindy” transferred me to their franchise line (is that even a real thing?) and no one answered. When I called back and asked her about transparent pricing on the company website, she said there were too many services to price and it’s a franchise. “But it’s a company website, right?” She said she can either transfer me or hang up. Non-transparent pricing = something to hide. Also, “Cindy”, sorry you’re having a bad day, but it is actually your job to answer these questions. Yes, I was laughing about how ridiculous the whole thing was and she hung up. “Cindy”, I really do hope it was just a bad day and not your every day demeanor. Conclusion, don’t go to take 5.


