take5oilchange.comReviews of take5oilchange.com

We took our vehicle to get an oil change at Take 5 Shreveport (corner of youree and bert kouns) and ended up having to get a diagnostic testing done at another auto place. Staff was rude and couldn't give proper directions during service. Take 5 staff didn't close the air filter hood properly causing the check engine light to kick in. We found out that many past customers had similar or worse experience.

021 WARNING! Don't take your car to any Take 5 location. They cause my car to have a blown head gasket the earlier part of Oct. I reported this to the district manager. Nothing has been done about my car. Now I'm stuck paying for thousands of dollars in repairs of my vehicle. Take 5 Oil Change

Take 5 recently opened up in my area, not only were they efficient, but very friendly.

When we pulled up the car that was in the bay was there for 30 min. Then when we got in the bay we sat there for another 15min with no one working on my van. We finally left without the oil change. 10 min oil change my ass!!!!!!!!!!!!!!1

Went to website, requested call, customer service agreed to text me $25.00 off Coupon, upon arriving the next day, the text coupon was no longer showing. Store 654, 48th st /Chandler Blvd, Phoenix, AZ 85048. While waiting to be next customer at bays, the 3rd was not open due to staffing shortage. Mgr Lizz S comes out yelling to me and another car at the 2nd bay, she yells pull put and starts flagging our cards to come forward as if there were a lot of waiting customers. I told Lizz, the $25 coupon no longer showed therefore I wanted to confirm I would get the $25 off, she assured me I would. One the car in the bay moved out she directed me to pull in. I asked for the total prices, she said she would get that info for me, after pulling in the bay, she opened my hood, then i asked again for the price, again she states she would get the total price for me. Mind you were in AZ over 100 heat and i had my 2 grand kids in car seat and my AC doesn't work is the reason for arriving early a.m, as to avoid the extreme heat. Waited another 20 min, Lizz disappeared. I was concerned she might be under the car draining my oil before she gave me the total costs, once she appeared, again I asked for total cost. she got very loud, stated she had to get the total from the computer. I stated I want to know the cost before work begins, she gets the cost from computer, so i asked why the price was higher after i had calculated the cost she gave me, i asked where is the additional $5 from, she stated its a shop fee, then pointed to the sign next to my car showing the prices. No way can i see the complete sign because it is way below window view. I said a shop fee. She then stated I can pull my car out and leave if I don't want to pay the amount, I stated I've waited here over 30 minutes and its getting hot now, and I am not going to leave and go someplace else at this point, she again stated, I am the manager and if you want you can leave, you are yelling at me. In which I was not yelling I was trying to engage in a reasonable conversation as to the cost breakdown. Again, she stated if you want you can pull your car out. So, I stated I asked you what the cost was when I first drove up and you continued to delay giving me that info then have me pull into the bay. The guy that did the actual work was very respectful, but Lizz is not professional, she is rude and loud and will delay in giving you total cost for oil change. I told Lizz I will be making a complaint with corp because she should never have been given the job of a manager when she is so unprofessional and rude to customers. I will never do business with Take 5 nor any of its other affiliated oil change companies.

Ace in Lawton at Take Five was the best customer service professional I’ve ever experienced. If the world had more associates like him the world would at a retail level be a much better place. Thank you Take Five in Lawton,Ok I recommend this place if you want fast, professional full service options. You guys are Rock Stars.

Very bad customer service at the location of 13019 W. Camelback Rd., Lynchfield Park, Arizona. They don't do anything to try to please the customer. I had to ask for windshield washer fluid. Then Gabriel R got an attitude when I asked. I asked Gabriel R to make sure all the tires were 32 psi, and he only did two tires. I had to add the air in my own tire after I left to take a 5 oil change. but not had no knowledge on how to reset. The oil required light in my vehicle. mind so much time doing nothing while they're not servicing cars, but lack of knowledge of how to reset an oil light.

Very caring, gave me a bottle of water and honored a discount! Great place to go!