take5oilchange.comReviews of take5oilchange.com

DO NOT USE THIS COMPANY. They are a rip off!!. I was over charged and they acknowledged but it's now been over 3 months and I still have not got my money back. The customer service is the worst ever. Use anyone but Take 5 for your oil changes.

I received the absolute WORST service at Take5 on Barker Cypress (Cypress, TX) today. The mechanic asked me to drive into the service area which I did and that was the only time he spoke to me. He left me sitting in the area for over 20 minutes while he serviced cars that came in after me. I would have appreciated if he would have said, “Ma’am, it’s going to be awhile is that okay with you?” as opposed to just leaving me sitting there. I was trying to do a good service to get an oil change for my mother-in-law's car and ended up leaving with barely a goodbye. That was my first and last visit to TakeOver20Minutes!!

JD and the Take5 crew at the Surf City location were FABULOUS! Great service at a reasonable price! He made sure things were done right and no oil residue was left after the oil change! I’ll be back!!!

On 10/21/2025 I went to have my oil changed as I have done for a few years. I never thought I should check under my 2004 Suburban to verify they did the job. This time I say them vacuuming oil out the dipstick on the car next to me. I ask the guy what are they doing? He told me and said it is easier that way. I know the dip stick tube does not go to the bottom of the pan, so they are leaving +-1 quart of old oil in the engine. This time after the change my truck had AC work done at another shop. 3 days later I did a large amount of engine and exhaust work 2.5 weeks down. While under my truck I noticed my oil filter was very dirty. Not only did they cheat me out of that +-1 quart of oil, they charged me for a filter they did not change and the +-1/2 of oil in it. I paid for 6 quarts but got 4.5 and my old dirty filter. I had the change to rear end oil because it was factory 22 year old oil. The pan was not removed. I figured they vacuumed that as well but the only plug to get to that oil has to be remove with a 1/2" rachet. There were no marks or cleaned areas where the rachet would have removed dirt. $99.99 for an oil change that did not happen. Never again will these con artist work on anything I own.

On August 19, we brought our 2009 Ford F150 in for a full-synthetic, high-mileage oil change. My past experience has been that this type of oil lasts between 8,000-10,000 miles. We got 5,700 miles out of it when the "5% Oil Life Left" light came on November 7. After having our personal mechanic do the new oil change, he told us that we got the cheaper grade of oil, and the wrong viscosity. I personally bought the new oil and filter for him to install. I have lost my faith in not only Take 5, but all quick-oil-change businesses and will not be back.

Hiring teens as managers that do not know how to take care of long time customers sadly He talked to me as if I was his employee and I’ve been going to that location for many many months long time now I will never go their again.

I was greeted with a bottle of water and a smile, I believe the gentleman was a new hire, because another guy came to help him explain the prices . I had a $25 off coupon and I chose the $82 price... Well the guy explained to me that I could only use that coupon if I choose the $122 price... I felt like that was so wrong because my coupon says any size oil change This is false advertisement,.. I'll never go back nor refer anyone there

I went to take 5 #662 on 66th at and 38th ave N. Got my oil changed and they said my rear differential was low and wanted over 100.00 to flush and fill, being a big truck mechanic for 25 years I know the price and what it takes to drain a rear differential. I asked them to top it off and they said they don’t do that, I was willing to pay for the fluid and they said we can only flush and fill, I will never return. Dave Sizemore.