Tailored JeansReviews of tailored-jeans.com

Response from Tailored JeansFeb 26, 2025

Dear Carla, Thank you for your review, and being honest, your review helps us to improve our services. Thank you

Response from Tailored JeansFeb 26, 2025

Dear Kate, Thank you for your review, we appreciate the feedback you have provided, and we do make sure we follow the given measurements, sometimes it happens that while taking measurements customer looses the track of reference point on waist line, and due to which this sort of issues arise, We recommend all customers that anyone while placing order, when take measurements, always use ribbon or some sort of belt or reference point of existing cloth they wear over waist to be used, and put exactly where they want their jeans to rest always check front and back of reference line, back would be bit up then front, once you make this point correct, there is very little chance or error, as it decides your Waist, Length, Crotch and Thigh levels and if its not maintained through out taking measurements, this sort of issues may come. Once again thank you for giving us opportunity to respond to this and help us to learn and update our self to improve our services Thank you

Response from Tailored JeansFeb 26, 2025

Dear Steve, we never received any email mentioning the issue of jeans you received, all of our orders are covered under our fit guarantee scheme, as per our policy, we encourage customer to report any issues in 10 days of receiving the jeans, so we can investigate and find the issue, and as per our policy if we find that there is any mistake made from our end due to which the jeans is not wearable or have fit issues, or any quality issues, we provide free remake at no cost.

Response from Tailored JeansFeb 26, 2025

Dear Aaron, We did replied to your emails promptly and provided QA Video which proved that we made jeans as per given measurements and fit selected, and there was no error, we asked you to get back to us with confirming your body measurements to check what went wrong, but you never replied back since 4th November, https://ibb.co/fdLv0VQ8 we waited for you to respond before responding to this review, but you never replied back

Response from Tailored JeansFeb 26, 2025

Dear Dagmar, We did tried to help you and responded to all of your emails, we last sent you email on 25th November, and you replied that you would send pictures to us after we reminded you several times, https://postimg.cc/WtWPP2cw But we never received any response.