Riley
The Smell
I ordered tailored jeans from this website. The delivery took longer than expected, (6+ weeks). The tops of the jeans were tailored pretty well, if a little tight. One complaint is that the calves did not taper in at all, despite me providing calve measurements. The worst part, was the smell. When the jeans arrived, they smelled like a strong mixture of chemicals, fragrance, and body odour. I washed them multiple times, even with bleach. The smell remained. I left them outside for months, the smell remained. I dry cleaned them, the smell was less apparent, but still too strong to wear. I can't really recommend ordering from this site. If it wasn't for the smell, it might be possible to get the fit right after a couple orders; But the smell is just a dealbreaker. EDIT (2025-08-08) After the reply below, just because they "can't find in in their system" doesn't mean it didn't happen. I still have the order confirmation emails in my archive. It is possible they are being honest, and just disorganized. Either way, it's not good. For additional information, the fabric I ordered was SL802-HB, I'm not sure if this is the only fabric that smells really bad, or if they are all like that; But I'm not going to spend the money to find out. EDIT (2025-08-11) Yes I provided the wrong reference number, my mistake. I was looking at a different order from a very similarly named supplier. I checked the video, indeed those are the jeans, regarding the fit, they were not tapered enough according to the measurements I gave. For example, the ankle measurement provided 24 cm circumference, but the jeans are actually 36 cm circumference, which is quite loose compared to the rest of the jeans. Regarding the smell; there is indeed a smell issue. Initially I thought the jeans were made in China, which is why I could not understand why they would smell like that. Now that I am aware they were made in India, it makes more sense. Even though you did a quality check, you probably can't even smell it anymore, because everything probably smells like that. I.e., over time, people become nose blind, to smells they are around constantly. From my experience, even after the washings, when I put on the jeans, the smell wafts up, and It is strong. I'm guessing all the fabrics probably smell similar, I'm just surprised so few others have mentioned it. The bleach was a last resort, and didn't really do much to either the smell, or the color of the jeans. I will not wear the jeans, because they smell too much, I'll probably just toss them out, because I can't fix it. I won't be emailing the care email, I don't expect a refund, I just won't be ordering again.
Response from Tailored JeansAug 8, 2025
Dear Riley, Thank you for review, but we are unable to find your order in our system by provided reference number "Reference number: 1026xxx" This is not our order reference number neither we are able to find the quoted number in any of payment entries or shipping entries So it seems that you have used some other website and wrote a review about them mistakenly. As you mentioned, about the smell, it is not possible with our jeans, as its made from raw fabric and after stitching it goes under industrial wash which removes all kind of dirt, particles and excess indigo in the fabric, so it is impossible and this is first time we have heard from someone that our tailored jeans (allegedly) have smell which doesn't go for months, let alone it would never smell for single day as we know, for fact also all of our jeans go through QA and QA gets recorded with its measurements, so we would know if there is something wrong. Thank you ---- Update : Dear Riley, We did find an order of yours with Fabric SL802-HB but our orders starts with 30000xxxxxx and we never had any complaint regarding smell for this fabric ever as you mentioned different order reference, we thought you have placed order with different website also and complained about it on wrong location, we had instance where one customer did placed multiple orders on different website and mixed it up that she wrote review and complained that fit is not right, when we emailed them and asked for photos, and they shared photos of jeans, we recognised that it wasn't ours, I thought this is a similar case. Also as per our QA process we record the measurements on video, just for everyone's knowledge, https://drive.google.com/file/d/1JxNldO6UV1XRYtsi15wvx6OdYboHwKlE/view?usp=drive_link Here is the link to your Jeans measurements video and jeans features I can assure that if there was smell issue we would have not processed the shipping, Please write to [email protected] and if you can describe the smell it will help us to understand, also you mentioned you used bleach for washing, we do not recommend it, as it would washout the indigo and make fabric more faded. so not sure what went wrong.


