r S.
Worst experience I've ever had received…
Worst experience I've ever had received my product nothing on it is correct they won't return my calls or refund my money. Guess again. This was not the email I sent nor is my name Scott. See the order number and email. I And no, I never received any communication from you all. No effort to resolve. Only an email stating you were forwarding my email to your support team. Here is my email..... Subject: Order #3000000553 I received the Jean's. They are nothing like the template I selected. They are pegged so tight at the bottom I can just get my foot through and the pockets are not what I selected. They were supposed to be like the "Cinch" in the picture. Need a refund or you are welcome to try again. I measure just like your web page directed and based on the selected style you all would add to the measurement to reflect the over all style. These were to be able to wear with boots. Like in the picture of Cinch Jean's.
Response from Tailored JeansJul 5, 2021
Dear Roy, Apologies, we took you as some other user, confusing with your last name Yes we received your email and we did responded you on 17th May , That we have forwarded your complaint to concerned team, and Then we did sent you email on 22nd May with response with your query https://snipboard.io/wYtUmd.jpg We didn't received any response, and hence it never went ahead, It seems it have not reached your inbox and went to spam? We will resend the email and wait for your response, Apologies for any inconvenience you faced, we would like to fix this for you, we don't like any customer being experiencing any issues and unpleasant experience. Thank you


