Tailored Made Jeans from Tailored-Jeans, Our Custom made jeans are premium quality jeans from selected american,indian & japanese mills , crafted and stiched and washed with extreme care with customised approach, each jeans is hand crafted and made to ...
Tailored Jeans (tailored-jeans.com) has 179 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
Also known as
tailored-jeans.com
Website
tailored-jeans.com
Category
Clothing & Underwear
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 42% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I misunderstood how to measure the rise, so my fit is not quite right. I thought I needed to go from the waist all the way to the center of the crotch, instead of to the base of the zipper. Otherwise they are great. I bit large in the waist, but that is my error. I plan on ordering again with better measurements!
TA
Tanya
I was disappointed
I was disappointed with the lack of quality and odd measurements. I measured myself correctly and double checked prior to submission. However, the jeans I received were very thin material, and shaped strangely. It gives me a kangaroo pouch when I wear the jeans which looks so goofy. I can't wear them out, and will likely have to throw then away.
MM
MmeGraham
Disappointed
Disappointed. Waist was made too large, twice. And on one pair, the legs were 3-4 inches too long. Had to take to a tailor here at home. No support or refund offered by the seller.
Response from Tailored JeansJan 26, 2022
Dear Tanya,
1st Jeans we sent, you mentioned they are fitting well, you placed second order after receiving 1st pair,
you later reported that one of rivet fell off, and we provided solution by sending extra set of rivets along with your next order,
when you received your next order , on 15th december, you had not reported any issues and after 20 days on 4th January, you
sent email saying both ordered jeans are not fitting and large (where you confirmed that 1st order that it was fitting nice and hence you placed new order) and filed chargeback for both the order (order from 11 Oct 2021 and order from 17th November without even waiting for us to respond, in just 5 minutes of receiving your email we received two chargeback for both the orders you placed.
this is not how you ask for support, you tried to scam us by filing false chargeback, how come jeans so fitting well and because of which you placed your next order, becomes not fitting well after 3 month? and you raise the chargeback for both orders.
Sorry to say You Disappointed us.
JS
Joey S.
Run from this place!
EDIT 1/26/21: 🤣🤣🤣🤣 your response is hilarious! I waited 3 days for you to respond, and you didn't! Then when I filed the complaint you responded literally 2 minutes later, lol. You told me to wait 3 MORE days, and YOU STILL never got back to me! Instead you to PayPal that it was all my fault ans that you made the pants to fit exactly to my measurements, yet when I measured the product, it was smaller than the measurements submitted. You and your entire company can f*&k off. Ps, using cuss words isn't abuse. Having a policy, and not sticking to it is disgusting. Since I didn't get the product I asked for, can I get a donation receipt?
I followed the directions exactly as the website instructs for measuring, and even added a 1/4" to be safe, and the pants were still too tight. I reached out to them twice, and received zero response. The first time was on 12/03 via online chat. I told them I had an issue with my order and they asked my order number, upon giving them my order number, all communication stopped. I had the chat window open on my computer during my entire 8 hour shift at work, they never came back. I followed up with an email on 12/4/2021.
On Sun, 5 Dec, 2021, 2:12 am Joey Salter, wrote:
I have received the jeans that I ordered for my boyfriend, and they are too tight... especially in the thighs. I measured his thighs at 27 1/2" ,and the pants measure 25". They are too tight, and he can't sit down comfortably. I also ordered comfort fit, and the loosest style you had, but these fit on him like skinny jeans.
The waist is good, the crotch could be a little roomier ( ordered comfort fit for this reason) and the legs need to be looser. Men's jeans are not skinny jeans.
Thank you.
On Tue, Dec 7, 2021 at 8:17 AM Care Tailored wrote:
Dear Joey,
We could not respond you as there was weekend, and this morning we found that you have raises dispute,
Please allow us to review your case and respond
On Tue, 7 Dec, 2021, 10:33 pm Joey Salter, wrote:
Yesterday was not a weekend, and you didn't respond until I started the dispute.
On Tue, Dec 7, 2021, 9:08 AM Care Tailored wrote:
Dear Joey,
Due to weekend we had lots of emails in pipeline and we are small organisation, have limited time to respond, we try to respond every email but sometime it may take 2-3 days, as we do not have dedicated team for handling responses and queries,
(And we do not set any auto responder like some other companies , but we handle all emails personally).
You are right that we only responded after your dispute but that doesn't mean we would never had responded, unless you filed dispute, we will look into your case and get back to you as soon as possible.
Thank you
On Fri, 17 Dec, 2021, 9:07 pm Joey Salter, wrote:
Soooooo, now it's been over a week!! Par for the course, you are ignoring me. I am going to write bad reviews absolutely every where! You can't even follow your own damn policy!!
On Fri, Dec 17, 2021, 8:10 AM Care Tailored wrote:
Dear Joey,
We didn't ignored you,
We have policy when there is dispute open at payment provider, we do not provide remake, but we keep communication open
We were in process of getting details and as it comes from workshop it took sometime,
Before we could submit that information to you over email, you escalated this dispute converted dispute into the case for charge back, so we ve submitted all evidence which we would've be sharing to you , directly to case as you had escalated with PayPal for charge back, and we been forced to follow the procedure as per escalation,
Where we provided all details to case, attached details and QA photos. Which was then shared to you via PayPal,
Sorry but as this case was escalated for charge back, and we won.
After loosing the dispute you have contacted us and blaming that we are ignoring you, and threatening us with writing bad reviews, is not going to work, as we do not respond to threats. You may write reviews good or bad, that's your right and we won't stop you,
We have provided many customers free remake , and each case take time, as we need to review, confirm and identify problem before we approve the remake, and it does take time to arrive on conclusion whether we can approve the remake or not.
Many people try to scam us with fake claim and sometime they would have made mistakes while placing order, which is why we follow certain process and checks, every jeans goes from through process, checks and final QA process gets recorded.
RUN!
Response from Tailored JeansJan 26, 2022
Dear Joey, Thanks for posting this review, and excluding the emails where you abused us,
You raised dispute without waiting for us to respond, not only you raised dispute, you converted it to chargeback claim, we did sent you response, and you also submitted your response on chargeback,
After you lost chargeback, you came back on email conversation, and started abusing us.
We provided all the evidence, jeans was made as per your measurements,
We would have even helped you in that case if you had shown some patience and waited for us to get back to provide you some solution after finding out the exact issue, instead you just raised dispute and then you converted it to chargeback without even waiting for us to respond, and based on all QA Evidence we submitted, you lost the chargeback case.
We have provided free remakes in cases when even mistakes were made from customer's end, and we do provide free remakes in all valid cases, and even also when those are not valid, but its not fitting well to customer due to mistake they made while placing order,
but for that you need to be polite, patience and helpful to identify issue and we resolve issues together.
BK
Brian K.
this service is a joke
this service is a joke. jeans didn't fit at all
GW
Gwendolyn W.
I wish the high rise were an inch or…
I wish the high rise were an inch or two higher. length, leg fit was perfect.
Not your fault I put weight on after the order, so they were snugger than I would have liked.
SJ
Sad Jean B.
The jeans were the furthest thing from…
The jeans were the furthest thing from a tailored fit. No part of them was the right measurement. I waited 6 weeks for these "tailored" jeans to arrive and ruin my day. My cat is the only one who enjoys using them and only as something to sit on that isn't the cold floor. 1 star because no option for 0. "Tailored Jeans." More like "LIES"
JH
J H.
They delivered as promised
They delivered as promised. Jeans fit like a glove.