Tahoe Mountain SportsReviews of tahoemountainsports.com

The product showed up extremely fast and was exactly what I was looking for.

I was ordering some skis, and they were very helpful in outlining the shipping options to Canada. Excellent service. Will do business again.

I highly recommed this place!

This place was great great! They had the product I wanted and it was readily available, it shipped quickly and was in great shape!

I was psyched to find that TMS had the ABS canisters in stock, and with three days until my hut trip, was confident that they would arrive in time. After all, the pack I'd ordered the week before, from another Tahoe-area e-tailer, arrived in just two days. I placed my order on Tuesday March 12. Just in case, I wrote a note in the space provided, asking TMS to contact me if they thought my order would not arrive by Thursday 3/14, the day I was leaving for the long drive north to Golden, BC. I got a confirmation email, including a tracking number, that evening. Seemed like things were headed in the right direction. Two days later, the order hadn't arrived, so I left without my extra canisters, and fingers crossed that I wouldn't need them. On my return, the order still hadn't arrived, since, unbeknownst to me, Fedex needed a signature for the order. Nowhere during the order process, nor in the confirmation afterward, did I read anything about this. Nor did I receive any additional communication from TMS, as I requested in the order. SNAFUS happen, I get it. But with all the customer service efforts TMS is making, including this survey, I'd think that simply checking the note field on their online orders would be a pretty simple step. Needless to say, I won't be trusting them with an important order again, without some sign that they've improved on this most basic level.

My item was shipped promptly and arrived very quickly and in perfect condition. I would definitely purchase items again from Tahoe Mountain Sports.

for the price point of product I would have expected a better quality hat.

I purchased a Slingshot B2 kite and am very happy with the kite and with the service.