TAG MobileEmbark on an unparalleled wireless journey with TAG Mobile. Our commitment to excellence ensures unbeatable prices on quality phones from renowned brands like Apple and Samsung, providing you with reliable connections on the nation's fastest network. Whether you opt for our prepaid plans or qualify for free government assistance programs designed for eligible low-income households, rest assured there are no contracts or credit checks involved. Benefit from our 24/7 multilingual support and personalized options tailored to your unique needs. Join the TAG Mobile family today for not just dependable service and exceptional value, but for a wireless partner you can truly rely on.
TAG Mobile (tagmobile.com) has 420 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Sarah R.
If I could give zero I would! I ordered this over a month ago. I chose a phone, placed my order, waited forever, they sent me JUST a sim card! Never got my phone! I can NEVER get customer service to answer the phone, I sent emails and all they said was they can give me a $10 "voucher" for another phone. I ORDERED A PHONE ALREADY, I DON'T WANT A FRICKIN VOUCHER, I WANT MY PHONE!! UGH!!!
Dawn G.
BEWARE!!!!!!! I CALLED AND CALLED AND CALLED THEIR CUSTOMER SERVICE NUMBER NOBODY EVER ANSWERED. I WAS COMPLETELY FED UP AND TRANSFERED SERVICE. I COULDNT GET A CUSTOMER SERVICE REPRESENTATIVE TO HELP ME SO I CHECKED THEIR WEB SITE WHICH TOLD ME THAT TAG MOBILE DOES NOT HAVE A PORT OUT PIN THAT I AM TO USE THE LAST 4 DIGITS OF MY PHONE NUMBER! WHEN I ISSUED THE PORT OUT THE WAY THEY SAID I HAVE TO DO IT IT WAS DENIED BY TAG SAYING I HAD THE WRONG PIN. IM NOW WITH ASSURANCE WIRELESS THEY HAVE THE BEST PLAN OUT THERE. DO NOT SWITCH TO TAG MOBILE KNOW THAT THE PHONE I RECEIVED WAS SUPPOSED TO BE BRAND NEW, WHEN I PULLED IT OUT OF THE BOX IT WAS CRACKED AND BROKEN. IT HAD MAJOR TECHNICAL ISSUES AND THE SERVICE BARELY EVER WORKED. THEY REALLY NEED TO STEP UP THEIR GAME AND WORK ON THE CONNECTIVITY WITH PHONE SERVICE AS WELL AS A COMPLETE OVERHAUL OF THEIR CUSTOMER SERVICE, (AS IT STANDS I DON'T BELIEVE THAT THEY EVEN HAVE CUSTOMER SERVICE). THE REALITY OF IT IS THIS "YOUR CUSTOMERS SHOULD BE #1 PRIORITY," PERIOD!! I WAS NEVER NOT ONCE ABLE TO TALK TO A CUSTOMER SERVICE REPRESENTATIVE, MY ISSUES WERE NEVER ADDRESSED, THEREFORE THEY LOST A CUSTOMER!!! SINCERELY, DAWN GRIMES
Clint H.
the phone only lasted a few months. then they wanted to upsale her on new phone. i tried to get on different plan with infinity. then tag said the name was wrong. then they said they never got the second attempt. then said wait a couple days see if the get it. all this time they was trying to get her to buy a phone and they can just reactivate her number. i eas told bo supervisor was working. then i was told its a 48 hour window for the supervisor to call back. they lied to me and my daughter mutiable times. they said now the number is lock and they cant release it. beware they will send you a bad phone that won't last. then try to upsale you to BUY a new phone from tag. they wont release you phone number to any other provider. it has been almost 2 weeks. the worst customer service
Kilo R.
Pieces of crap... Their best speed data is like 2G you can't even operate your social media or even go on a simple HTML page I have been trying to reach a human for assistance via customer service for months they don't have anyone working there this is a government sham. I also spent over $30 buying data and still wasn't afforded speedy internet access 3322288668 run diagnostic... I don't even know why this country allows them to operate as a business doing this BS this is the problem legal loopholes where people get rich off of other people's ignorance instead of making people smarter...you all devil's tbh
customer
I didn’t get a iPhone I got an igone
Nicol P.
This is a new account for me.
Thysa S.
Great and I appreciate.
Tiffany S.
Tag mobile is the worst I've been sending email after email about my sim even though I put in for a phone but back to it my phone is locked and I can't use the sim card I was on hold yesterday 11-3-2025 for an hour and 5mins I have email and called no answer period...if the had zero stars I would have gave them that ....ugh frustrated
