TAFTReviews of taftclothing.com

Like the product but they are struggling to grow. Ordered 2 pairs of same boots and only 1 was delivered. They asked for pictures of box which I sent. I also sent security footage of delivery. Waiting multiple days and their response is to ask for more pics. Insulting. They screwed up and are not owning it. No phone support or issue escalation possible either.

I bought the jack boot in “Eden.” I had high hopes. Do yourself a favor and do not buy shoes from this company. Don’t trust the reviews on their site! They’ll attempt to hook you with their flashy designs. The quality is…really bad. I would hardly call these shoes. They’re made with such cheap, flimsy, and uncomfortable material. The pictures are very deceiving. The fact they charge nearly $300 for these is obscene. In my experience, a truly terrible product.

Taft is a great product and the shoes are super comfortable and stylish! I am getting so many compliments on the red paisley sneakers and I have another black paisley sneaker that are fabulous. Costumer service was superb and helped me exchange my shoes for a smaller size. I would warn you that although the website recommends if you are a half size to size up that did not fit for me. I’m usually a 7 1/2 but the 8 was too large. When I exchanged to the 7 it fit like a glove! Perfect fit and so happy I own these shoes!! Excellent company all around!!

I've been attempting to contact this company for an exchange and havent gotten a response yet. And my exchange window is about to end..

I have been asking repeatedly for help with exchanging a size. No communication, sizing is not accurate, and its all over the map... and I cannot get a human to respond. $$$ boots for no customer service. I buy a pair every year and I won't be doing it again. Beware, sketchy very sketchy.

I had an amazing experience with Lana from customer support. We exchanged several emails on a list of questions I had and she took care of me till the end. She genuinely cared and showed it through the emails. I felt like I was getting VIP service. Thank you so much again if you see this!

I had been getting so many unwanted emails and cookies from these guys I was finally worn down and ordered a pair of Taft "Clint" dress shoes in Black size nine...The shoes were advertised as "high quality" men's dress shoes with some flair...The shoes arrived 1 day later but upon inspection were the absolute worst quality paper thin, rigid leather uppers...The Goodyear welt sole was cheap chinese injection molding with faux stitching..The size 9 D width was more like a size 8 1/2 narrow, and would not even fit my foot...I have worn a size 9 D in all footwear for 35 years and these shoes were NOT a 9D...When I went on the returns page I found out for the first time that my return was subject to a 10% restocking fee...If you care about real leather and quality in your dress shoes, avoid these like the plague

This is my first TAFT boot and so far I am satisfied with the purchase. High quality materials, first class workmanship and decent pricing, excellent for a handmade boot of this magnitude. I will report back after wearing and comparing to my other boots which include, Allen Edmonds, Loake, Frye and Ralph Lauren.