TAFTReviews of taftclothing.com

My first order, almost a year ago, was for three pairs, two pairs of boots and one pair of shoes. The shoes I received were just the wrong size (received a size 8 instead of 11 lol). Had no issue with exchanging for the right shoe. Since then I've ordered several more pairs. Only quality miss was on a super discounted pair of 365's as they were close to their cycle end, and it was just a piece on the tongue that held the shoestrings down was coming undone, nothing too serious. Haven't had much issue with customer service, deliveries have been a bit slow recently but nothing crazy. The biggest miss across the board is the insoles the shoes come with. Obviously I'm not expecting supreme comfort but what they have standard is absolute garbage. Even worse when they decide to glue them down inside. Replacing them helps comfort out a lot, as with any shoe, but it feels like I'm forced to change the insoles. I notice among other reviews that sizing seems to be hit or miss. I haven't personally experienced any sizing problems outside of being sent the wrong shoe size, but even then it was just the box size listing not matching the shoes sent. Maybe it's more of a problem with smaller feet, as everything I've ordered at 10.5-11 US has fit pretty well and accurate. Overall very solid designs and experience. Quality hasn't changed after a year. Hope I don't have to come back and change the review because I do really like Taft and their designs. Look forward to more designs in the future!

I’ve been a longtime fan of TAFT, and after my recent experience, I can confidently say they’ve earned a customer for life. I found myself in a tough situation after losing my home in the recent California Wildfires —and with it, my entire wardrobe, including nearly a dozen beloved pairs of TAFT shoes. When I reached out to see if there was any way they could help, their customer service team responded with professionalism, patience, and, most importantly, humanity. Despite some initial hiccups and policy limitations, TAFT was willing to go off script to take care of a loyal customer in a unique circumstance. They listened, adapted, and ultimately worked with me to find a resolution that was both fair and incredibly generous. In an era where customer service can often feel robotic or impersonal, TAFT proved that they still value relationships with the people who wear their products. Not only are their shoes beautifully designed and crafted, but their customer support team also embodies the same level of quality and care. If you’re considering TAFT, do it—you’ll not only be investing in great footwear but also in a company that truly stands by its customers. Thank you, TAFT, for turning a difficult moment into a reminder of why I love this brand.

Taft is a great product and the shoes are super comfortable and stylish! I am getting so many compliments on the red paisley sneakers and I have another black paisley sneaker that are fabulous. Costumer service was superb and helped me exchange my shoes for a smaller size. I would warn you that although the website recommends if you are a half size to size up that did not fit for me. I’m usually a 7 1/2 but the 8 was too large. When I exchanged to the 7 it fit like a glove! Perfect fit and so happy I own these shoes!! Excellent company all around!!

I had an amazing experience with Lana from customer support. We exchanged several emails on a list of questions I had and she took care of me till the end. She genuinely cared and showed it through the emails. I felt like I was getting VIP service. Thank you so much again if you see this!

This is my first TAFT boot and so far I am satisfied with the purchase. High quality materials, first class workmanship and decent pricing, excellent for a handmade boot of this magnitude. I will report back after wearing and comparing to my other boots which include, Allen Edmonds, Loake, Frye and Ralph Lauren.

The other reviews are ridiculous. Taft produces high-quality products and charges what is necessary in order to maintain that quality. Every purchase I've made has been excellent.

I kept seeing their ads on Facebook and I finally bought the pair that caught my eye — the Gladiator dress boot. This was before I seem Facebook ad scams, so I lucked out. The shoe quality is top notch. The leather is fantastic on these shoes. The sole stitching is superb. I wear a size 11 and those dress boots are the most comfortable dress shoes I ever bought. I would highly recommend this brand to anyone trying to step their shoe game up.

i found TAFT from Instagram. I bought their version of the black chelsea boot. I was immediately given a $20 coupon code for it being my first purchase. i'm a size 11. The quality of material was superb in my opinion. The look is very sleek. When wearing them i didn't feel uncomfortable or experienced any blisters on my feet. the base price was $290. For anyone that is willing to spend a little extra money for a nicely crafted boot, i'd suggest them.