Sean S.
Stay far, far away.
I ordered a beige driver's side visor screen. They called two days later; no beige or gray available, only black. I asked for a discount, and they offered 10%, less than hoped, but I accepted. Six days later, they called and asked if I'd received the item; I hadn't. They seemed surprised and said I'd get it that day. They then told me they'd accidentally refunded me 100%, and I'd have to send them payment again. I was frustrated; I should have had the item, and they still showed beige and gray on their website even though they don't have it available. I said whatever; they clearly don't have their act together. Later in the day, I did get the item, and it was a passenger side, not driver side like I ordered. I called them and raised holy *** After I sent pictures of the incorrect item to them, he (the same person mentioned in many other negative reviews) told me that I did in fact have the right item, even though in the picture you can see the invoice showing I ordered a driver's side and the box clearly says passenger side. They offered to send the correct item two-day shipping and 'eat the 40 dollar shipping.' I still don't have the correct item; I still don't have access to my refund; I still have to repackage the incorrect item (using my own supplies) and return it (on my time), and I still have to resend payment for 90% of the purchase price? They should be so embarrassed that they just chalk this up to a learning experience, let me keep my 'full refund' that 'accidentally' sent me, send me a correct one, and move on. Never again. Save yourself the time and hassle and learn from my experience.