TadiBrothersReviews of tadibrothers.com

No problems. Easy transaaction.

Overall customer service

Easy to order

The salesman on the phone was very polite, helpful and knowledgable

Dec 6, 2023 second update. Just received a phone call from Gabriel, this guy is serious about getting a good working system and good customer service. Sending both the suspect camera and monitor back for a more detailed performance check. I fully expect this problem will be resolved. Dec 6, 2023 update. Gabriel to the rescue again. I don't want to be that guy but it has taken over a month to get any action on this problem. While I understand that probably most customers need the extra tech help I'm an electrical engineer with over 40 years of experience and I know which end of the solder iron to hold. My experience at TadiBrothers has been positive when I make it to Gabriel's level. He is very personable and more than willing to help solve any problems. The second not working so well camera is on it's way back to TadiBrothers and I will update this review when the replacement camera arrives. Thanks again Gabriel. Dec 5, 2023 update. Second camera still does not make its range. Added the extension antenna that Gab provided but it did not help; still only get about 10 to 15 of range from this camera and it will not link to the monitor when the monitor is located inside my truck cab. Started this last try at getting some help from Tadibrothers on November 1st but so far have not received any useful help. Just a run around of different trouble shooting tips (that didn't work) and request for pictures from me that I provided. I hate to do it this way but the only time I get any help is when I write a negative review. Today is December 5, 2023: changing review to three stars and will lower my rating daily until real help arrives. Sorry Gab but this is no way to treat a customer. Original review: I was more than a little disappointed in the camera/monitor performance but Gab just called and was very eager to help me fix the problem. Had a very short link distance. He is sending an extension antenna to mitigate.

I’ve had the 7” wireless monitor and one camera installed in the horse area of my 36 ft long living quarters horse trailer for a few years and it works great. I bought a second camera earlier this year to install as backup camera on trailer. I was only rarely receiving signal from that camera. After some troubleshooting I determined the problem was in the monitor itself. A call to tech support resulted in a conversation with Gabe. Although out of warranty, he requested I send the monitor back for repair. I was pleasantly surprised to receive a new monitor at no cost. Both cameras work great now and I’m an extremely satisfied customer!

These guys take customer service seriously. Gabriel is the best!!! Would give 6 stars if possible

Gab listened to our issue and resloved the issue quickly without extra problems. we are a happy with our resolution since the product didnt work with the existing system. thank you again Gab.