Greg L.
Rose did an excellent job!
Rose did an excellent job assisting me. However, it would be really nice if you had a replacement part section available on the website instead of making me contact customer service.

TadiBrothers | We Back You UpFor over 20 years, TadiBrothers has been keeping drivers, fleets, and families safe with technology you can trust and support you can count on. Whether it’s a single RV or thousands of fleet vehicles, our mission is simple: We Back You Up.Why TadiBrothers✅ 20+ years in the fleet safety game✅ Trusted by FedEx, Penske, and major utility & construction fleets✅ Rugged, IP69K-rated gear built for tough conditions✅ U.S.-based tech support with real engineers on the line✅ Systems that grow with you—future-proof and flexible✅ Straightforward pricing—no surprises, no gimmicksWhat We Do🚚 Fleet Safety Solutions – Scalable backup camera and visibility systems for every vehicle type🚙 Consumer Products – Reliable backup cameras and accessories for RVs, cars, trailers, and more🤝 Customer Support That Cares – Easy-to-follow guides, install videos, and live help 7 days a weekOur PromiseEverything ships direct from our California warehouses—no drop-shipping, no middlemen. If there’s ever an issue, you call us, and we make it right. With a 30-day money-back guarantee and solid warranties, you can buy with confidence knowing we stand behind every system.📍 Proudly based in Southern California, serving drivers and fleets across the globe.📞 Always here when you need us: 866-966-5550
TadiBrothers (tadibrothers.com) has 3,509 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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3,509 approved reviews, newest moderated first
Greg L.
Rose did an excellent job assisting me. However, it would be really nice if you had a replacement part section available on the website instead of making me contact customer service.
Duane C.
PAUL RETURNED MY CALLS VERRY SOON AND HELPED TROUBLESHOOT SYSTEM PARTS ON THE WAY FOR 6 YEAR ILD SYSTEM THANKS
Justin G.
I placed an online order with them in April '25. I didn't get a confirmation email but I did get one on the screen. I had to trackdown the receipt via Square. Then after proving I submitted an order and they charged my card, they found my order. Never got a shipping confirmation or anything like that, but they did ship a box to me. However, 2 items were missing from the order, they sent an older monitor and tried to pass it off as the newer one, and their phone system recommends emailing them, but I did not get a reply raising these concerns. Called several times and spoke to them about a refund which was then processed as a swap. Called back and restated, I want a full refund not a swap. Absolute BUYER BEWARE! Update: Tadi Brothers just attempted to bribe me to remove this review. "We'll give you a free return label if you take this down." That's the kind of company you are working with here. I had to call Tadi Brother's 4 times to get permission to return a wrong product, I have to pay to fix their mistake, and they gave me a LOT of difficulty even to do that. This is NOT a No-Hassle return. They attempted to say it is past 30-days, which it was not. They attempted to bribe me. They requested I fill out a seperate form because asking their customer service department for an RMA wasn't enough to properly start the process. Then they tried to blame me for their agent saying this is for a swap not a refund. This was a 2-Star review that is now a 1-Star review after all this. They could have EASILY made it right when I first contacted them, but their continued wrong actions made it worse.
Ali
She was quick to call back...very responsive
Tommy J.
Excellent customer service
Meredith
Rose was so helpful and knowledgeable! She showed me several options that would work and helped me choose the right one. A real ray of sunshine!
Lyndsey
Worked to get the info we needed quickly and accurately. Friendly and prompt service:
Rivera-Clemente R.
Well I was Greatly appreciated by the response by this customer service representative but more by TADIBROTHERS quick issue of issuing a replacement which is why I continue to be a LOYAL customer Thank You Sherwin