JT
Deceptive Shipping Practices
Ordered a Tablecloth and paid for $33.95 for expedited shipping service to ensure the tablecloth arrives for our convention. The proof had questionable guidelines on it, and we asked for clarification. We responded quickly. They answered and removed the guidelines 24 hours later. After approving the proof, we get a message saying that due to us delaying approving the proof, we need to pay an additional $22.95 for shipping, otherwise the tablecloth will arrive 3 days after our event. We were forced to pay this extortion fee to get this tablecloth one day before our event. Here's the kicker.... we ended up getting the tablecloth delivered 4 days before our event. It was never in danger of being late. We just got tricked and robbed for $22.95. We complained via email, phone, and text, but they refused to understand the situation or make it right.


