Syght GlassReviews of syghtglass.com

Response from Syght GlassSep 26, 2025

Dear Kyle, Thank you for taking the time to share your feedback. We truly appreciate your engagement and understand that delivery issues can be frustrating. We would like to clarify the situation so that it is clear to you and to others reading this review. The initial delay was not due to any mistake on our part. The address provided for your order was incomplete, missing the street number, which meant the delivery team could not successfully deliver your package. When we asked for the correct details, the first street number provided was unfortunately incorrect, resulting in a second delivery attempt that also could not be completed. Once we received the correct street number and an alternative address from you, we immediately sent a replacement package, which was successfully delivered within 6 days to the alternative address. Customer satisfaction is always our top priority, and we are happy that we were able to resolve the issue and ensure your glasses reached you safely. We also sincerely appreciate your patience during this process, as accurate delivery information is essential for a smooth delivery experience. Thank you again for your understanding, and we hope you enjoy your glasses! Warm regards, Leaf