SW TransmissionsReviews of swtransmissions.com

I should have read the reviews before using these people. Same disgusting behavior: Bought a transmission; Shipped to home; third party shipped it; not on truck; not at dock; cant deliver to home; Gets delivered to nearby gas station; have to pick it up. Finally put in and the pump is bad (transmission repair and tester shop said so). Dealing with the warranty J erks is ridiculous. You have to have this, and that, and oh 25% fee for taking the piece of C rap back. NEVER USE THESE PEOPLE.

These people are a rip off, read the reviews and believe it,bad customer servicie,there warranty supervisor is a b itch!Scott.They are rude and unprofessional,I'm $2200 into this transmission and still don't have a good one. DON'T USE THIS COMPANY SW TRANSMISSION SUCK!

They are crooks. They screw you over and when you complain and want a refund they take 2 weeks and then toke 25% because they say it is your fault they sell you junk

I purchased a transmission for a 1993 Ford F-250. At least I thought I did, the one that was sent did not fit my vehicle. When I contacted them about this they said they would ship me The proper one immediately. After a week of contacting the shipping department I was told I had to talk to warranty again. I was then told just to change the tail shaft on my transmission and install it and it will fit. This is not true, and I bought a whole working transmission. It arrived not even on a pallet, it was filthy, and no torque converter was included as advertised. After many many attempts to contact the warranty department by phone and email to no avail, I finally had to dispute the charge with my credit card company..... Jim

I am giving this review to let others know how this place operates. You order you transmission or whatever and they lie to you about the time it ships. 1. Order 2. R&L transportation has a trailer there at all times (keep in mind 52’) and once the trailer is totally loaded it ships. 2. Fake tracking number is issued. 3. You get a call from the carrier asking to make an appointment for delivery the following day. Then all the sudden they say hold on I don’t see it on our dock. Then they say it was never on the truck. Then they say let me call the previous dock to see if they can find it. They come back with we don’t know where it is and we need to find it. You call swtransmissions and they say it appears to have shipped yesterday and should reach you by tomorrow. Now you are on fire at this point and right away they give up a couple direct number and when you call the slick (what rhymes with slick and begins with a P) tells you o hold a min and he hangs up on you. When you call back it goes to voice mail. All they have to do is be honest with us customers and all would be ok. This BS caused me to miss two days of work. I believe they are both in bed with each other and they give us the run around. I even called the police department to find out if this place exists and it does. I have he address as well.

Sold me bad transmission didn't work. I spent $2,500.very bad people.

Purchased a used transmission from sw transmission company they warranted the product first day I received it my mechanics installed it when test driving they concluded the tyranny was not operating properly, we contact the company warranty dept told me theyed send out an invoice to return it right away have heard from them in 3 weeks , I've calle their office and was kept on hold recalled and same results , I'm feeling ignored, they not responding to emails , this company d pies not stand behind their product sw used transmissions

I was buying a transmition replacement for 2008 Nissan sentra and I got answered for samebody from Cancelation deparment, and when I was trying to cancelled my order he told me if I do my cancellation they should be charging 10% of the money a paid and I decided to dont go ahead with my cancellation , and tell him don'tdo it. After this I gave him indication to. Send my transmitition, But that person didn't care about what i said . And he proced to cancelled out my order without my authorization. And I lost 10% of $945.00 that was.$236.25. . I don't recomend do business with this company.