K G.
They sure know how to take your money
They sure know how to take your money. When I called to order a transmission they where so polite and I was told when I ordered my transmission on 11-3-20 I would receive my transmission by 10 to 14 business days. I got my transmission on 12-3-20 a month later. When it arrived the parts from outside where rusty my mechanic recommended not to put it does not look like a good tranny. I said go ahead with confidence put it in if there is something wrong with it I have a 1 year or 12,000 mile warranty. Well it got put on and I should have listened to my mechanic it wasn't shifting properly the oil in that tranny was black . It was making a noice when driving over a certain speed limit. I called them and they said well we need a diagnostic report so I took it to a Dodge dealership and they said it needs to be rebuild and it will cost me close to 5,000 dollars. I send them the report and the supervisor Scott said I was denied because your mechanic never changed the filter and the whole tranny messed up because of it. I told him really because of that he said yes and was very rude and loud about it and then just hung up the phone. I even asked for a replacement all Scott did was hung up the phone. This company is all about making money