SW TransmissionsReviews of swtransmissions.com

I am only giving a 1star for swtransmissions.com because I had to put a rating otherwise they would get a negative 100 . This company is a scam . Do not purchase . I tried to cancel same day as order they hang up then don’t answer calls. I’ve contacted attorney general and a lawyer ! They are scammers !

Please don’t use SW transmission, it’s a bunch of thieves and crooked hide somewhere to steal people’s money, I purchased a transmission from them, first off I pay for the transmission, they shipped the wrong transmission, so I called them about the wrong transmission, so I sent it back, the transmission was 700, I lost the money, and I lost the transmission please guys aware of those people. They from Missouri .. Scott is the manager there. He’s the one responsible to steal people from their pockets, they are really dishonest people this is what Scott told me after stealing my money On Aug 4, 2020, at 8:36 AM,  Customer ordered wrong transmission they need a 2009 not a 2008 like ordered, the transmission needed is 1595 since 695 was already paid the customer will need to pay an additional 900 for the correct transmission and cover the shipping costs of 490 for a total of 1390 to get exchanged for the transmission please let us know how you would like to handle the order change. I lost everything stay away from sw transmission

I WISH I WOULD HAVE READ THESE REVIEWS PRIOR TO ORDERING ,THEY HAVE SUCH A STRONG INTERNET FRONT YOU WOULD NEVER THOUGHT. I PURCHASED A 2016 FORD FOCUS TRANSMISSION WAITED OVER A WEEK NEVER RECIEVED A SHIPMENT CONFIRMATION SO I CALLED THEM AND THEY STATED I WILL GET SHIPPING CONFIRMATION WITHIN 3 DAYS ANOTHER WEEK PASSED AND NOTHNG SO I DID RESEARCH CAME ACCROSS ALL THESE COMPLAINTS I CALLED SW TO CANCELL THEY STATED WITHIN 3 DAYS I WILL GET A CANCELLATION CONFIRMATION 3 DAYS LATER NOTHING I HAD TO FILE A COMPLAIN WITH MY CC COMPANY... THIS COMPANY IS A TOTAL SCAM

Don't trust these people. I paid for a used transmission, after a month I was notified by my credit card company they reimbursed my money. I called them to find out was going on. I never received a call, an email giving me the explanation. They are liars.

So my experience with this company was the same as all of you I paid for a transmission and didn’t get it called and talked to same person both in shipping and parts department I finally got tired of the games so I called my bank and told them what happened they told me they could dispute the purchase and get my money back this was last Friday the 30th of April a little over a month of paying for the transmission I also called the company and recorded them and told them of my banks intentions a half hour after my call I get a email them offering to give me my money back minus 25 percent I refused to sign without talking to them am not giving them 300$ restocking fee when they never sent me anything guess what people as of Wednesday 3 working days after putting in my complaint with my bank my $995 are back in my account talk to your bank they have the know how to get your money back without spending your money on lawyers

These people are crooks, plain and simple. I will be taking legal action against them.

I think we schould all get together and acre this company the same way they did to us

So let me tell you guys about this trashy company SWT Transmission. I should have trusted the reviews but I went again my better judgement. So, I placed a order on September 10th for a transmission... easy process. Processing and delivery takes 10-14 business days “supposedly”. After the 14th business day i started to call them due to the fact that I had to use a rental car until my car was fixed with the purchased transmission. Now that’s more money being spent then needed. For some reason everytime I called, only one person would answer the phn she had an accent and I think her name was Ashley. Her response to my inquiries about it was, once it’s picked up we will send u an email confirmation that it’s on its way through the third company. Finally after a month I received it on October 12th, went to the mechanic to have it installed turned out I didn’t even need the damn transmission. 1st thing that following Monday mornin I called. Ashely answered again, I told her I didn’t need it and would like to return the part. I explained to her I understood that I will be responsible for returning the part and the 25%. Can u believe I called for 2 weeks and everytime I asked to speak to a manager and was being transferred my calls were disconnected. Someone else finally gave me a specific number for the manager yet every time I called it went to vm. I left numerous msg until I decided to give up, thinking he would call me back. Never did. Fast forward to today I took it upon my self to send the product back through saia but I needed a shipping label from SWT so I called. A guy answered provided him wit my invoice number and he claims he doesn’t have any records of conversations between me or anyone of there reps. Now I work for a bank and deal with customers every day, every call is recorded/monitored and notes are being taken..So you guys mean to tell me every call I made to your company went undocumented??? Then he said I should of had email conversations with the reps... ummm hello no one gave me that option!!!! I am highly pissed and as a customer this is bs and u guys know it, especially since all the reviews are damn near the same complaint. This isn’t the end and I will follow suit with taking this issue to my lawyer. I am a single female with a baby and you guys will not screw me out of my money. I am still waiting for a call back, if nothing happens soon then the company will be receiving a complaint.