SW TransmissionsReviews of swtransmissions.com

This company lies said warranty but when you received your parts then fined some issues Saied we don’t cover that Don’t buy from them you will lose your money

This is the worst company ever, I purchased a transmission from them with a warranty on part and labor and it was defective. So of course when I called them to inform of the bad unit that they sent me, they did send me another one a month later. But I have been getting passed around and ignored since July on getting my warranty claim satisfied. I have yet to hear from the manager Sancho Pike

stay away from this CROOKS,invoice #396572 2011 Murano Transmission Automatic Transmission (CVT) Four Wheel Drive (AWD] plus i order another transmission both at the same time(Invoice # 396528) 2012 Hyundai Sonata Used Transmission Automatic Transmission 2.4L VIN 4 (8th digit, hybrid). for over a month keep calling sending email no respond from the so called manager they refuse to replace my transimission not to talk of REFUND.

My invoice 392837. Going on months of calling. The transmission was defective. We spoke with everyone. One possible misunderstanding they were charging an extra $160 for shipping after we said there was an issue with the transmission, and that we still haven't received our refund. The woman looked and said I see a refund right here and that was for the $160 not the rest of the price for the transmission and the labor, but wouldn't talk anymore and hung up on me. I then reached out to Parts who gave me Santos's phone number and I've been given Mr Jones's phone number who never answers his calls or returns calls. This has been a nightmare, you don't stand behind your products or your company at all! I would finally like to get my money back in full. You have the invoice number right there so you have ways of contacting us to make this situation right

January 2022 The first week of January I purchased a Mini Cooper S engine with 50,000 miles for 4,000 grand. The engine finally arrived mid February But the engine was unable to start up in the car this was due to the engine being faulty, having a low compression. This meant we had to send the engine back and sw transmissions needed to make a payment to my mechanic, due to them installing the engine and having to take it out because it was faulty. It took the company till the end of March to finally contact me and inform me about the next shipping of a new engine to replace their faulty one that they provided me with. May 2022 The engine finally came after ordering it in January. Looking forward to finally picking up my car only to find out my mechanic can not release my car until SW TRANSMISSIONS pays them for the first engine installation of work labour. I have tried multiple times to contact Sancho and SW TRANSMISSIONS. As a company they are very unprofessional, they lack communication, the fault any type of system in helping their customers, their engines are faulty. They need to take responsibility as a company and pay for the warranty bill to my mechanic which was promised when I first purchased the engine back in January. If anyone knows how to get hold of this company to make this final payment please let me know. But for now please never purchase something from this company they will provide you with your item 6 months later with no communication of any process and the engine might not even work. I’ve wasted 5 months of waiting for my car to be fixed This company is awful

They never ship your transmission then they cancel your order then they charge you 25% for restocking fee Going to the bank going to fight them and calling Better Business Bureau and police

Pure scam. Stay away from SW Transmissions. I purchased a transmission from SW. Took a month for them to ship it. My car when repaired didn't need a transmission so I returned it. SW's contract does state all returns will incur a 25% processing fee plus the cost of shipping both ways. The used transmission I purchased cost $1,220.00 and I received a $425.00 refund. SW would not disclose the shipping costs. A 25% processing fee is absurd. I paid $490.00 for shipping and a $305 processing fee. That comes to $795.00! No one will answer calls or assist in any way. After multipole emails to their shipping and parts groups I finally received a refund a month after the transmission was returned. If I hadn't contacted SW I never would of received my refund. Many complaints state they never received a refund and SW give people the run around and sells not workable parts or the wrong part and is you return the part you still pay the processing fee and shipping charges for their error. At least I received a small portion of my purchase back.

ordered and paid for a transmission after 12 days i did not hear they shipped it. I called them and asked where the transmission was in shipping and they said it would ship next friday .5 days from now. another 14 days for shipping would put my repair out 30 days, very unacceptable. I dont believe they have the transmission in the first place, this is a scam company