Swimsuits For AllReviews of swimsuitsforall.com

Customer service has been a nightmare. First order shipped fine, return went fine, was issued a credit. I made a purchase with my credit, it did not fit and I needed to return it but the return label arrived crumpled and stuck to itself - completely unusable. I called and was told that a return label would be emailed to me. 2 days later I emailed them because I did not receive the label. Was told that it would take 1-3 days to generate. FOUR days later I called again. Was told the label had been emailed to me. I told them I had searched my email, did not have it, and could he tell me the email address. I was placed on hold for NINE MINUTES. I finally hung up and called back. This time, I was told that unfortunately they did not have the ability to email labels, that there was a link on my order to print a label. Nope. The service person looked at my account and said something like .... oh, it should be there but it's not. I asked again if they could email me a label, he apologized and said they couldn't do that and he didn't know why someone had told me they would or did do that. I asked for a supervisor. The supervisor apologized profusely but offered no solution. Kept saying he understood my frustration. (Seriously dude, you have no idea) I can't help but wonder -- why are there only men answer customer service questions at a women's swimsuit company???? I mean -- I don't really want sizing advice from a dude. Is the customer service department outsourced to a prison or something???? Anyway, no resolution was ever offered. None. Just sincere apologies. I finally asked if I can just return the damn thing at my expense just to get the credit. (THEY WON'T REFUND -- ever). Honestly, I'm not even sure I want to order anything from them again. I'm considering donating the items just so they don't get a chance to keep my money for no products. Seriously -- THE MOST inept customer service I have encountered. In this day and age it's hard to believe this can happen. I mean, there are so many companies doing this better!!!

SAVE YOUR MONEY AND SHOP SOMEWHERE ELSE! This company has terrible customer service. They aren't willing to do anything in the interest of the customer. PLEEEEASE shop elsewhere. These people are awful. Rebecca was argumentative, rude, and refused to listen to me when I had a legitimate concern. She didn't care at all about doing what was right in the interest of customer service. I really wish I would've read these bad reviews before I spent any money with them!

I agree worst Customer Service ever. I place an order and it didn't work out so I sent in the return to get the E-gift card and I never received the email from them. I keep forgetting to call them thinking a gift card is good forever. Well that isn't true since i didn't get the email with the gift card number I was told they can't go back more than 90 days to reissue it. You can see on my account that I have a credit. She said they can't tell if it was ever redeemed or not because they don't keep that info. Do they not have to keep a record somewhere of all the gift card credits they have and if they are redeemed or not?Its my money and now they say well to bad you just lose your $50. I relooked at the website and it says nothing about 90 days or they can't help you with a gift card look up, she also said they go to spam most of the time so check that, well I clear my spam ever so often so its no longer there. I will never use them again and I will make sure to tell everyone I know about this issue.

As a returning customer, I am so disappointed with the customer service and lack of customer care. I am currently out of country and have placed with USA delivery address an order that was rejected, I have found out later that its because system was flagged due to my device being out of country - which I understand, I was advised to call in the order which I dıd and it was rejected, talked to fraud department multiple times, order was re-ordered (over the phone!) multiple times as per fraud department instructions, and it was rejected AGAİN. The associate that place the order for me last time said that system rejected my order because I was calling out of country?? Seriously?? How can your system know my USA cell is ut of country?? I have spent almost 2 hrs on my USA cell making multiple calls to customer service and fraud department and that will probably cost me more then the order itself, only to now be ignored without any explanation or help to get my order placed!! I have sent multiple emails and no response. I have been traveling on business and flying through States and will be there only few days and I just wanted to place and order and have the items delivered so I can pick it up. I would still like to know why does my order keep getting rejected?? Thank you!! *** You really need to fix your system, as a very frequent traveler I am sure I am not alone thats ordering while traveling. Time is precious and shouldn't be wasted on system glitches.

DO NOT DEAL WITH THIS COMPANY!!! They are crooks. I placed an order and the suit did not fit. I sent it back and they gave me credit minus shipping. I told the guy I talked to that I do not want e-credit. I want my money back. He convinced me to try again and if it did not work they would refund my money. Well the second suit did not fit either. They now charge me shipping again and put the balance on e-credit. I talked to management and they basically say TOUGH: you can give your e credit away if you don’t want to use it. Why would I wish this company on a friend! I plan to plaster this on Facebook, Twitter and any place else I can think of. Help me run them out of business.CROOKS

Well can't review suit yet it's on a cross country tour! This place is a joke! Never again and customer service really this is the epitome of customer service. Stay away read the terrible reviews they have all over the internet. Will expecting to stay in business too much longer with their poor customer service and crappy shipping..

Worst customer service ever. I ordered a swimsuit using their size chart received it and it didn’t fit. I went through their exchange procedure and was issued an e-gift card instead of a credit after ordering the replacement. Thought fine I’ll order another suit. Same thing happened. I called and explained what happened the first time as I needed a credit to original credit card used for exchange, was told a credit would be issued when they received the swimsuit being exchanged. Again a gift card was issued! It’s nearly impossible to get the correct size and they will never credit the original payment method always an e-gift card. I now have 4 swimsuits and an e-gift card and am out way too much money. Spoke with Angela a supervisor and she just said too bad.

Their customer service is PATHETIC as well as their antiquated shipping policies. Who In this day and age charges a small fortune for shipping and returns? I returned my Poorly sized suit over 2 weeks ago. The 1st time I spoke to customer service, they assured me that if the suit was not received by 04/20, I should contact them and they would get the ball rolling for my return. Total lie! I’ve contacted them twice and both times I got a form letter response which basically said my return hadn’t been received yet, they LIED about the date I put my return in the mail for shipping and basically told me I am S.O.L..I tried explaining my situation that I am leaving for vacation in a week, what the 1st CS agent had promised, that I’m a disabled woman on a limited income and because I made my initial purchase with them, I don’t have the funds to just purchase another suit from another company and now I do not have a bathingsuit for my upcoming vacation that I have saved for years to go on. Absolutely ZERO COMPASSION from this horrid company. Save your money and buy from a reputable company that doesn’t lie to its customers, charge a small fortune for shipping and returns and values you as a customer. *just to give you an idea of my ridiculous shipping and return timeline... 03/31/2018 placed order 04/02/2018 order shipped 04/07/2018 order received 04/07/2018 return shipped 04/22/2018 ...AND STILL WAITING FOR RETURN TO BE RECEIVED!!! thanks S4A for causing me unneeded stress and leaving me without a suit for my vacation.