Swimsuits For AllReviews of swimsuitsforall.com

Ordered a suit that was much too large. When consulting with representative over the phone to exchange, she ASSURED me that with $35 expedited shipping, the replacement item ordered on the 7th would be received by the 10th. Nothing received. So I call today and am told that the item wont be received until the 19th (I leave for vacation today) so it is too late. I asked to cancel the order. Representative said no, I will have to wait to receive the item in order to return - even though it has not even been shipped out yet. Overpromise of delivery just to get your money and put you thru hassles. Thumbs way down!

I am INCREDIBLY disappointed by the customer service I received today from your Company. I returned a suit within the 60 day return time, as stated on their return form, and was told I would not get a refund because they did not scan it into their system with the 60 days. It was sent on Dec 19 and they didn't scan until Jan 3rd, that's 2 weeks! So I guess I am still on the hook even though the Post Office had the package! You have lost a customer over a $70 suit. Poor Customer Service!

I recently started having health problems which caused me to gain some weight, and I also got married this past October. I needed swimsuits for my honeymoon but was now unsure of the size I would need. With limited time, I decided to put my trust into Swimsuits For All and order two sizes of everything I ordered. By the time things settled down, I took my returns and paid for them to be sent back via the post office. Over two weeks later I received an email saying my return was being processed, and “please allow 72 hours for a credit to appear on your account”, no more information. Then all of a sudden I receieve a package with all of my returns. I called Swimsuits for All, and spoke to two people, one who was a “supervisor” named Chris, who could only say “no” “no” and “no”. He also said the package was sent back because it was received late, and rather then me walk away with nothing, they sent the merchandise back. It would be illegal to take both my money and the merchandise, so his comment didnt even make sense.I felt absolutely horrible speaking to them, and these people did not care at all about what I was going through. He gave me another number to call, and I was never called back. Now I’m stuck with all this merchandise that I cant afford to pay for, and I have to go into surgery next week, which will cost me even more money. I’m beyond upset, stressed, with the lack of professionalism and compassion this company has.I do most of my shopping online, and have never had a problem with other retail companies before. I will be contacting both my news station, and seeking legal advice regarding this.

I am a swimming 62 year old size 18 senior who ordered from Swim Suits for All for several years with very good results; I always had so many compliments on my suits that practically everyone in my weekly water aerobics classes started to order also. Then everything went downhill faster than being on a luge run in the olympics. When I received my order everything was wrong, not the suits I ordered, not my size or even my name on the shipping info. Customer service said I had to return ship it (at my expense) and reorder my items. By this time my items were at a higher price and they would not honor my original order price, this is purely an illegal BAIT AND SWITCH tactic. It also took me several phone calls and e-mails to get the correct credit amount back to my credit card. To say nothing of being reimbursed for the cost of shipping back their mistake. I discovered the CEO name and wrote him a letter, no response from Customer Service, sure my letter was in a dead file.I have discovered other websites for the same suits carried by Swim Suits for All. Treated very poorly after being a loyal 6 year customer of about 4 -6 suits a year.

This is by far the worst online shopping experience I've ever had. I ordered my swimsuit on the 27th of November, the company ship it on the 3rd of December and I got my order on the 27th of December. IT TOOK THEM A MONTH TO DELIVER. I have complained to the customer service(which they took 2 days to reply) and they say they can't do anything and tell me to come back to them if I still haven't recieve my order on the 7th of January! What a bad customer service. The swimsuit itself it's not worth the price, the material feels cheap, the sizing is not what they said on the website(I did measure carefully). There's this extra fabric on the boob area that made the whole shape of the top weird. I had such high hope for this company but this is hands down the worst shopping experience and customer service I have ever encountered.

DO NOT ORDER FROM SWIMSUITS FOR ALL - This company is making a load of money off of trusting customers. They have a beautiful website that is very enticing and professional looking. They say they have a hassle free return policy. Sounds good, right? Well, don't be fooled by the website, pretty pictures and lies about return policies. This is my experience: first is delivery. It took THREE WEEKS for my items to arrive. I checked the website and with FedEx, and it took one week for Swimsuitsforall (SFA) to process my order, and then they shipped the items the cheapest way possible, so that took another two weeks for delivery. The merchandise: it's completely hit and miss. The sizing is completely INACCURATE. I ordered 10 items and only 2 fit!! I measured carefully, got a friend to measure me to be 100% certain, and I poured over the reviews. Still most items did not fit. As a matter of fact, I ordered a few items that were identical but just a different color, and they fit completely differently! That is ridiculous. Also, all the cover ups I bought were cheap and flimsy and so poorly sized my husband and I were laughing out loud at how ridiculous they looked. BEWARE, they make their coverups look fabulous, but you get cheap poorly sized made in China garbage. Many of the bathing suits are actually pretty and decent quality, but they are not true to measurements, NOT EVEN CLOSE, so they won't fit you and you will have to try and return your order. THIS IS WHERE THE REAL SCAMMING STARTS. You have 60 days to return it, right? WRONG. That is a purposeful TRICK. The 60 day clock starts ticking from the day you place your order. Remember what I said earlier that it took 3 weeks for my items to arrive at my door? Well, that counts as part of the 60 days. I returned the items one week after and sent it Express to arrive 4 business days later, with tracking and insurance. Swinsuitsforall now has the items in their warehouse since my courier confirmed it has arrived. So, what has happened? NOTHING. My box of items is sitting in their returns warehouse waiting to be processed. The 60 day clock is almost done so if they do not get to my box before the 60 days is up, I get ZERO refund. Read all the reviews below. This is exactly what happened to them. They do not process the return quickly, so the clock runs out and they keep your money! THIEVES. Also, I posted reviews on their website and guess what happened? They posted ONLY THE POSITIVE REVIEWS. The reviews that I wrote that indicated that an item was poorly sized or was cheap quality NEVER GOT POSTED. NEVER. I even submitted the honest but negative reviews about the products (not the service) under different names, and not a single one was posted by SFA. BOTTOM LINE: DO NOT BUY FROM THIS COMPANY. THEY KNOW THEY ARE SELLING PRODUCTS THAT ARE POORLY SIZED AND THEY ARE MAKING MILLIONS OF DOLLARS OFF OF ALL OF US WHO ARE TRUSTING THEM AND GETTING FOOLED BY A GLOSSY WEBSITE AND A SUPPOSED HASSLE-FREE RETURN POLICY.

Wish I checked reviews before I ordered from this site. Somehow 2 of each suit was added to my cart. I immediately emailed the company, received a standard response. "Someone" replied 2 days later and said SOL its already shipped. Yet, I didnt receive an order shipped email until 2 days after that! Shipping took longer than quoted. An extra $70 in duty. Nowhere on the site did it say that free shipping was for the US only. Never again! Order #: 181208-WWPZG  Fix this! I'm out $400, nothing fit!

Firstly the website was playing up and when I clicked on final order it had charged me for 3 of the same suit. I immediately contacted their customer service team and got a standard form reply saying bad luck if you wanted to change anything you only had an hour. I was well within the hour. I replied again and asked them to actually bother to read my email and again got a stock standard reply saying bad luck you only had an hour. I replied again and got no response. And the swimwear I ordered? Never to be seen. Ordered 24 November and as at 22 December no sign of it - although my card has been overcharged for the whole amount. if you want rubbish customer service and no goods then this is the site for you! Order #: 181126-HTDKW