Please dont get fooled!! You will wait ages for your order to arrive. They charge you an arm and a leg for shipping then they use the cheapest shipping method to make more money. I paid $23 shipping fees but now 3 weeks later no parcel and they cannot track the parcel seeing that there is no tracking method for my parcel. The 23$ could not cover that. I order stuff online from all over the world but this is the most pathetic courier services this company use! It doesnt help their website looks nice and inviting but the service is absolutely pathetic.
TA
Tami
This company is a scam
This company is a scam. If you return anything, the policy is NOT CLEAR! You will be given store credit, and they will send you an email with codes to a "gift card" (the money you paid for your returned product, minus shipping). AND they send SO MANY EMAILS. If you lose the email they send later with your "codes" they only keep those codes in their system for 90 days - after that if you don't have the codes / email - you are out of luck and cannot use the funds you should be refunded for the items you returned. UNBELIEVEABLE!!!!!! How is this legal? I WILL NEVER BUY ANOTHER ITEM FROM YOUR COMPANY AGAIN. This is a corporate scam. People are returning items and NOT GETTING THEIR MONEY BACK! They purposely make it difficult so they win.
GD
Giovanna De L.
Shady Company
This was my review taken down from their website because it "included shipping issues": I was so excited because it looked so great on Ashley Graham! I bought a size 12 and usually I am a medium/large so I assumed it would be okay, this thing barely covered my boobs and the strings that look cute on the side are too short, they don't get to dangle on the sides like it shows on the picture. Also, the material felt off, when I started to put it on it stretched a bit and it sounded like it was going to rip. This thing cost me almost $100 including shipping, yes it arrived early which was great, but the packaging came damaged, almost like burned. I am sorry but if I am paying$100 for a swimsuit and expedited shipping it better at least come bubble wrapped. It didn't, it came in a melted bag. While I am looking at returning it, it says in small letters that for a return you need to pay for your own label, of you can use theirs but they will give you a e-gift card and still deduct $7.50 from it. WHAT? So amazing, I pay my shipping here and back for an item that is obviously not as promised, so much for "easy returns." The least they could have done is payed for the return shipping. I basically wasted $30 dollars on this little experience and didn't even get to keep the swimsuit because of how awful it was. I am not buying from this company again, which is a shame because I was trying to embrace it's body positivity! I am sticking with Torrid, thank you.
SS
Stephanie S.
Receiving the worst customer service of…
Receiving the worst customer service of my life from @swimsuitsforall LOVE their suits but am shocked by how poor and inconsistent their service is. 7 attempts to get my exchange processed and it still isn't complete. SEVEN.
LM
LM
ITS A SCAM
ITS A SCAM. They charged me twice without even confirming my order. I had to call the bank. DONT DO IT.
ML
Marlene L.
I made and online purchase
I made and online purchase, and cancelled within the hour. I was told I was going to be refunded. They told me they did not charge my credit card, just and authorization and that it would be removed within 72hrs. This is not true, I spoke to my bank and they have confirmed the purchase, here it is
POS Purchase
OPOS $144.77 USD
SWIMSUITSFORAKEYPO
$198.45 CAN
KS
Kathleen S.
Poor Quality and No Customer Service
My chlorine resistant suit didn’t even last two months before it started showing signs of fading but S4A won’t refund or exchange! Very poor customer service when they won’t stand behind the quality of their product! Don’t waste your money on this site! I will never do business with them again! ☹️
Response from Swimsuits For AllMar 28, 2019
Hi Kathleen! Thank you for your review. Can you share your order number so we can further look into this?
MA
Mary
Not impressed and will not order again
I live in Canada and placed an order with Swimsuits for all on March 4, 2019. I received a confirmation e-mail that it was shipped on March 5th. I inquired with the company through their website on March 22nd as to the status of my shipment as I had yet to receive it. The company responded back and said that my credit card was refunded with no other explanation. I responded to the company as to what happened to my order. The response given was “You have been refunded for the cost of the order.” “Yes, it was shipped out” and was provided with the tracking number I already had on file. I then called the company wanting to clarify the status, and spoke with a man who was very rude over the phone and seemed in a hurry. Not certain whether his shift was ending soon or not? He told me that my order was either lost or stolen and that for next time, I should call the company directly. This is my first time ordering online from this company and I must say, I’m not impressed with their client service. I do not recommend ordering from this company.
I wish I would have seen these reviews before placing my order!
Response from Swimsuits For AllMar 28, 2019
Hi Mary! We're so sorry to hear of the experience you have had while shopping with us. Can you please share your order number so we can further look into this?