Swimsuits For AllReviews of swimsuitsforall.com

Ordered swimsuits March 3rd, and paid $30.99USD for express shipping to Canada which the delivery was guaranteed yesterday (March 12th). Nothing came as of today. Checked tracking info, says electronic shipping info received on March 5th. Nothing beyond that. Followed up with customer service, they says it’s weird because I paid for tracking info and expedited shipping. Their solution, wait until Friday to see if I receive it. They don’t know where it is and could be lost. Paid $180USD which is $250 CDN to be told they don’t know where it is. Not only is it a lot of money to lose, but I paid for an express service with tracking and they don’t even know if my package left their facility. I am going away Monday, no idea if I’m going to receive my order and now I probably have to go last minute swimsuit shopping and spend even more money. SUPER ANGRY. Beware Canadian customers! Update March 14th-They have refunded me the shipping cost. Still no sign of my package and neither them or the shipping company IMEX know where it is. Refund is promised if not received by March 20th. If not will file a dispute with PayPal. Update March 15th-I have been refunded for the entire order. I received an email from shipping company IMEX to say they never got my order to ship, I sent it via Facebook messenger. Received notice of full refund from PayPal. Upped rating from 1 star to 2 in the end company did what’s right.

I've purchased many suits from Swim Suits for all and gave always been happy. The last suit I bought was too small, so I wanted an exchange. But no, can't do that with PayPal. So I returned the suit , minus shipping and reordered the next size, expecting a refund. No again. Store credit. If i would have known that I would have waited to order the new suit. Unhappy and won't be back.

Suits are made funny/fit weird. Since I am older and overweight I have tolerated these things to find swimwear that had modest coverage. I have purchased multiple items. I recently ordered two tops that I was unable to wear and returned them with a note. Imagine my surprise when I received said items back with a note from them stating that they would not accept them for return as they were "old and damaged". They were in the condition I received them. If they were old and damaged that is how I received them. Ironically there is a note thanking me for understanding and being a loyal customer. I am neither. UPDATE: In your reply you state that I returned past 60 days and this is an out and out lie. I returned within days of receipt in early November. You did not respond until mid January. The items certainly were neither old nor damaged as I tried on only one of them and neither were worn. I will not order from you again or recommend especially now that it seems you intentionally delayed processing a return so you did not have to issue a refund. Shoddy business practices.

Super disappointed This is the 2nd time my international order has just got lost in mail. Sure they refund the money, but who wants that secondary prize after all the hours scouring online. Customers are okay with paying for a quality good, we will be okay with paying for tracking too. Just the flat out we dont track is so clinical Very sad.

I ordered a quite a few swimsuits to decide what style I wanted and what size I needed and when received, the order form stated 90 day return policy. As I kept longer than expected (not longer than 90 days), I rushed shipped the suits back in order to make the 90 days and was given a merchandise credit instead of a refund on my credit card. If it were a small amount of money I would be concerned, but it was $200. Upon email of a mechandise e-credit, it stated the return policy was 60 days. Just beware of the return policy... the suit I kept fit wonderful and has held up.

I'm in Canada. I placed an order for 2 swimsuits - I followed the sizing chart with a measuring tape. Placed the order May 29 2018. Paid for international shipping (cheapest option, $23 USD). Said 6-11 days. On June 6 the tracking number said "arrived at destination" and has been sitting that way for a whole entire week now, no update. I called S4A customer service and spoke to someone who was rude and kept interrupting me. Advised I have to wait 25 business days before they could reimburse me. No apology, or saying 'hey, let's see what happened here'. After asking multiple times, she gave me a contact number for the shipping company. SHE GAVE ME SWIMSUITS4ALL NUMBER. I called the number she gave me and was literally routed back to where I had just disconnected from. I got another agent (who was nicer) and asked for the number for the shipping company. He provided me with a number. I call said number, it's some random magazine fulfillment center that not only has no idea why I called, but was wondering HOW someone at a Swimsuit company gave me their number. My guess? Google. So I did my OWN research because clearly this company doesn't give a crap. Called IMEX shipping, they said: Swimsuits4All PURPOSELY misrepresents its international shipping times. They say 6-11 days but it's only 6-11 days to the destination country. After the order crosses into Canada it's no longer tracked. At no point was this mentioned to me. I paid 22.99 USD for HALF TRACKED and LATE shipping. On the call with IMEX the CSR had said he's spoken with S4A about misrepresenting their int'l shipping times, as they get quite a few calls similar to mine. I'd like the swimsuits, but from what I'm reading on this site I doubt they'll fit. Definitely not going to recommend them to anyone. It's been 3 weeks and I haven't gotten my order, and I was QUOTED 6-11 days when I placed the order. Misrepresenting information is a serious thing to NEVER do to your customers. If people knew the real int'l shipping I doubt they'd pay. never order from here. My order number is 180524-PTCEX, before the bot comments and asks.

Ordered two swimsuits April 29th. They havent arrived. Very disappointed. Paid $24 for international shipping 6-11 days. The suits were supposedly posted May 4th. The tracking number showed nothing more then "a package was shipped". The tracking number never registered any movement - or was invalid on most generic tracking sites. After 25 business days - on April 9th I notified S4A. They refunded the shipping fee right away and the swimsuits cost after 2 days. Payed with Paypal (recommended) Once notified - customer service fully reimbursed me. No apologies and no compensation. I've never had a tracked package "go missing" before except for fraudulent sites that I got my money back only after opening a dispute with middlemen.

Return policy stinks. You have to pay for returns if you want it credited to your CC. Otherwise, they give you an E-card. Bye Bye Swimsuits for all. Not customer friendly at all.