Swimsuits For AllReviews of swimsuitsforall.com

This is the worst company ever! I order 3 swimsuits and they came almost a month and a half later. I returned two of the tops for different sizes and a full bikini for a refund and after a month, I heard nothing! No confirmation email, nothing! I called customer service, after about 40 mins of being on hold, the sales rep would not give me any info on my order and she was rude. Called back and waited almost an hour on hold, the sales rep I spoke to was not any help either. I told the rep I would like to speak with a supervisor because as a customer spending almost $300 on swimsuits the customer service is horrible! She said she was transferring me to a supervisor, but she hung up on me. I ordered my swimsuits early March. It is May 7th and I have no information on my items... I have called and emailed and I haven't gotten any help. I will NEVER recommend this company or NEVER order from this company again. The worst!

I do not recommend ordering from this company. Your items are not shipped as promised and if you do not like your items you will have a very difficult time returning them. I cannot see them being in business much longer with such poor customer service.

I used to LOVE shopping with this company. I can’t tell you if the quality of the product has changed because I have not received my order. I have been trying to cancel my order because it has taken too long to ship. Sent an email - response is that they’ll get back to me. It’s been a week, nothing yet. Called Customer Service - my order number is not in the system. Well, I entered it and re-entered it several times from my order confirmation. Never could speak to a person, just an automated system. Then tried using Chat. Entered pertinent information including the question, “How do I cancel my order?” Response- “We’re sorry, Chat is no longer available.” So incredibly disappointed.

Do NOT buy from this company unless you are willing to wait a month for them to fill your online order. They LIE about how long you have to wait. They do NOT respond to emails. There is a 30 minute wait to speak with a customer service representative and they “cannot cancel your order once it’s processing”. It’s been more than two weeks and all I get are empty promises. They are breaking federal regulations on Mail, Internet, and Telephone Merchandising.

Buyer beware- worst company I have ever dealt with. Huge delays in shipping- no customer service and will put you on hold for hours. I tried to cancel as item was processing for weeks with no updates and they refused. I have to wait to see if it ever arrives— pack it up and return and wait?? I contacted PayPal for a charge back.

Very disappointed....I ordered my suit on 4-18 and I cannot get any answer on when my suit is even going to ship. I won’t be able to take this suit on vacation. Very unprofessional of this company to take your order and money and then email you later that your order will be delayed due to a high demand on spring line collection. Shipping and Handling is not cheap and we still can’t get it in a timely matter. They couldn’t tell you this before they took your order? It’s Upsetting

I like so many others thought this was a good company. Have learned now to be sure to read reviews as this company Has over 150 bad review to less than 50 good ones. I too placed an order on 4-12-2021 expecting to receive my order within the 7 to 12 business day window which wld b around 5-4. Two days later I receive an email stating delays due to lots of orders for spring collections. 4-19 sent an email asking for shipping info; no response. It’s now 14 days and still no shipping information. Sent emails 4-24 to cancel order due to non response. Called customer service 4-26 to ensure email received and order cancelled (after holding 25 minutes)to be told order is in processing and nothing cn be done except to send return label to send product back ONCE received. Asked how cld it be processing and yet no shipping information. She stated within an hour after order placed it is moved to processing regardless that shipping is not imminent. She also stated expedited orders are received on time, however there is a review dated this month that stated that was NOT the case. Best advice I can give is, be sure you want what you are ordering and order 30 to 45 days ahead. Even though I was not able to take these suits on vacation, I sincerely hope they fit and are of good quality for next vacation. Customer service rep was polite, however very blunt and no empathy.

This is a horrible company. I ordered a >$200 package on April 11th, 2021. I have been wondering where my order is as I paid $19.99 for shipping. I kept getting emails that they are delayed due to Covid which is a ridiculous excuse at this point. I sent an email with an automated email that says they are busy due to increased sales in the Spring line up. I tried to use their online chat to have it say it was unavailable even though moments before it said available. I searched my order on their site and it still says 'processing' and not shipped. I went on to see if others had the same problem and was appalled at how bad the reviews were. Like others I so wished I had read these before I ordered from this company as I would have stayed far away. I just called the company and got the same answers as everyone else - they cannot cancel my order (I tried to cancel as I will never get it in time now) as the order is 'frozen' in their system. I asked for a supervisor and got the Benjamin that everyone mentions. He said they cannot cancel my order and they cannot expedite shipping as it is 'frozen' in their system and I told him I knew this was a lie. He proceeded to tell me I did not know how these kinds of companies work. He is right!! I am so used to dealing with good companies that are honest, don't take your money for no product and care about their customers. They offered me what everyone else has been getting - I can wait till it arrives and then ship it back for a refund. At that time I will not have received my suits in time, I will be out the shipping costs even though it has not even shipped yet!! I told Benjamin that when I go in to track my order it says it has not shipped but not to worry as I should still get it in the time frame given (7-12 business days). I noted that tomorrow is the 12th business day and there is not way it will make it. Benjamin says that is only once it ships...I told him "no, it says I will RECEIVE the order in that time frame". he would not acknowledge I was right and admit they were fraudulent. Someone has to do something about this company!! Best we can do is spread the word and hope this company goes bankrupt so they can stop taking advantage of people.