Ordered a suit in 2019 and got it on time and it was a nice quality suit. This time I ordered and just found out from them directly that it could take more than a month before they "process" my order for a then additional 14 days for delivery. Who knows what kind of garbage I'm going to receive or when. $200 down the toilet. Thanks INDIA
SS
Samantha S.
WARNING....DO NOT BUY FROM THIS…
WARNING, BUYER BEWARE....DO NOT BUY FROM THIS COMPANY!! After 2 months of waiting for an exchange, I have given up. The customer service is non-existent, and after an hour and fifteen minutes on hold, I get a snippy woman on the phone, who basically told me they are running behind and there is nothing else they can do. So, they have my money from a previous order, that I still have not received back, and I am still waiting on an exchange. Oh, and they charge you $9.99 if you want to send you orders back, or you get a credit for your full amount. I was not about to get a credit, since I have gotten a taste of how they do business. You would think in this day in age, they would have free shipping and returns, since everything in online nowadays. I'd rather buy off of Amazon. I DO NOT RECOMMEND!!! I WILL NEVER BUY FROM THEM AGAIN!
DC
Donna C.
Do not order from this company
Do not order from this company, I was sent something completely different to what I ordered. Now they are offering me a 50% refund that I will probably never see
SH
Sheila
Wanted to do no stars but have to give…
Wanted to do no stars but have to give it at least 1 star.
DO NOT buy from this company - I still have not received a shipping update and when I call they say the order is at the warehouse but they have no idea when it will be shipped and can't/won't cancel it. As a concession I won't have to pay for the return shipping costs - really???!!!!! Worst customer service I have encountered!!!
AB
Anita B.
Horrible customer service!!
Horrible customer service!!! They sent me the wrong bathing suit and then wanted me to pay for the one I ordered again and nail them back the one they sent me. Also, been waiting over a month on a separate order. April 7th I ordered and today is May 11th. I will NEVER buy from them again. Horrible customer service!!!!
CM
Cindy M.
I wish I could give them a zero
I wish I could give them a zero! They gladly take your money but, do not ship your orders. Zero customer service. Fraudulent company.
RR
R R.
I only gave one star because there is…
I only gave one star because there is no option for zero stars. I ordered one month ago and still have not received my swimsuits. I ordered from this company two years ago and had great service. I'm not sure what has happened, but I'd never recommend ordering from them now. After reading other current reviews about the poor quality, I'm not looking forward to receiving my items at all. It seems that customer service is a thing of the past - right along with quality workmanship.
DO
Donna
Buyer beware! This company isn't what it was in the past.
Imagine my surprise when opening my package to receive a Woman Within tshirt instead of the swimsuit I ordered. How does this happen?? The description doesn't match the item either and the cheap tshirt certainly isn't worth the price paid for the swimsuit I ordered. I have ordered from this company in the past and was satisfied but now after reading all the recent bad reviews I'm wondering what has happened to this company. I tried calling customer service and couldn't get through after waiting on hold in excess of 30 minutes just to be cut off. I was disappointed with the long wait for the item to ship only to find that I will have to pay another $10 to return an item that I haven't ordered. I won't be ordering from this company again.