Swimsuits For AllReviews of swimsuitsforall.com

First, it took almost 2 months to even get my order. Only one of 3 items were fit enough to keep. The return policy is ridiculous. You can either get store credit for the full amount you paid, or you can get your money back minus $10.99 (which conveniently is not prominently mentioned in the "easy returns" section when you order). I chose the store credit since I had my eye on a couple more items and was willing to give them another chance. But then, they took another 3 weeks to process my return after it was delivered and NEVER sent me my e-card. When I reached out again, they just refunded my card, minus the $10.99. I'm annoyed, but happy to be done with this crap company and will never order anything again.

In regards to trying to use credit Feb. 2021. Nov 27, 2018 I ordered four different swimsuit sytles in hopes that one or all would fit for a vacation. Unfortunately only 2 of the 4 fit. After looking at their return policies I was going to get very little back with return shipping (for each suit), etc. I opted for their "Never Expires" credit instead and returned them. I received my credit info via email shortly after. In February of 2021 I went to place an order and it said my credit which was in the form of an E-Gift Card that "NEVER EXPIRES" was "Not Found". I called Customer Service and they were of no help at all! She was very smug and told me I shouldn't have waited so long (2 yrs and 1 month). Insisting I wanted them to look into where my credit had gone she put me on hold for a brief minute and then tells me that after 3 years of nonuse they are dumped from their system and sent to the govenment as unclaimed funds. She said I would have to go to the government to find it. I didn't understand and she said go to Unclaimed Funds for your state (after checking again with whoever she was talking to). After I hung up I realized it hadn't been 3 yrs, it was 2 yrs and 1 month (rcvd credit 12/27/18). So. I have been searching weekly to find my unclaimed funds and nothing! I sent them an email 6 weeks ago asking where my money is, the government doesn't have it, and received an email stating they received my question and would be responding back soon. Haven't heard from them since. They owe me $92.00 FRAUD. I find it ironic that I was always so worried about losing that email with gift card code and pin (that Never Expires) only to have them lose it in their system and not offer to do anything about it.

DO NOT BUY FROM THIS COMPANY! If they had an option for zero stars, that's what I'd give this company. I tried to exchange items evenly for different sizes, and they refused to honor all of the original prices. Also, they refused to refund shipping which is supposed to be FREE for exchanges. Also, they lost my return of original items, and I had to provide my tracking number to prove they had received it. This was over a span of about 4-5 weeks, emailing between 4 different people, and speaking to at least 3 people on the phone.

Covid has delayed their shipping, but instead of making that clear on the website or attempting to make their processes more efficient, they expect their customer service team to simply fend off angry customers. I was on hold for 1 hour, 45 minutes; I was not allowed to cancel my order when I found out it would take longer than promised (I needed it shortly after the promised arrival day). They did not offer a reimbursement for the $20 shipping, despite the fact that they falsely advertised the timeline. When it did "ship," it only showed that it was sitting in a warehouse with Pitney Bowes for four days -- it has yet to reach USPS. Despite the hard and busy times, they don't care to adjust or accommodate and are putting the losses on customers. Their hold message is all about how they want the customer to love themselves in their product, and they want feedback to make themselves even better. Really, really fake.

Placed an order for a bathing suit on 5/9. Received a confirmation then an email stating a delay in shipping due to increased security measures due to Covid. Checked again on 5/18, still received another delay message. Called to cancel on the 21st, and was told it is in processing to be shipped in the next 3 days and cannot be cancelled!!! This is the worst customer service I have ever encountered. They charge 11.99 to ship -- that should cover priority shipping -- but no it only covers delays with the inability to cancel. Horrible!!!

If I could leave ZERO stars I would. This is the absolute worst company to buy from. I placed an order on April 4/14/2021, said it shipped out on 4/30/2021- and I STILL have yet to receive it (today is 5/21/2021)! So I placed the same order on Monday 5/17/2021 and paid $30 for two day shipping- after calling customer service TWICE they told me I likely will receive it this Monday 5/24/2021, an ENTIRE week later (if it even gets delivered). The customer service experience I received was horrific. They offered me no resolution or explanation whatsoever. Please do yourself a favor and DO NOT give them your business. They need to be held accountable for being a dishonest company.

I received the top of the two piece I ordered, when I tried it on and realized it was too big I called to try to exchange it but it did not come in a smaller size so I canceled the second half of the order which had not shipped yet and returned the top the very next day. Now the company is saying I did not return the swimsuit and is in a dispute with my credit card and I am very angry! I do not want to have to pay for some thing I did not keep and they did not fit me in the first place! I will tell everyone not to order from here!

RUN away from this website!! I placed an online order in April. Due to a glitch in the system I was charged MULTIPLE times for the same order. I called in to customer service that same day to rectify the issue. I was told no order had been placed and my cc would NOT be charged! I called back a few weeks later to explain those charges were still present on my statement. I was told there was nothing they could do. There was NO credit issued, I was told no items were going to be sent since there was NO order. Against my better judgment, I tried to reorder the items, this time I was successful and received and email with an order number. I ordered these items the beginning of May. I’m now being told that the order customer service said never existed from April, is now being sent, well part of the order, some items are still back ordered. I explained to customer service, AGAIN, that I had made multiple calls to resolve this and I was told today I would be charged for all those orders, despite not having an order number for any order except for the May order and I could not cancel any of the orders. Additionally, any items sent back would be charged a restocking fee. This is completely unacceptable to be charged for something out of my control. Finally, these shipments are taking forever to arrive. According to customer service, my non-order-numbered-orders that were placed in April are just now shipping. While I do understand that mistakes happen, the fact this company will not acknowledge ANY wrongdoing along with the fact they are charging me for restocking after I’ve tried to resolve this issue, speaks volumes about the lack of integrity from this company! I will NEVER order from them and I will certainly make sure to tell everyone I know not to do patronize such an unprofessional business!!!