Swimsuits For AllReviews of swimsuitsforall.com

There was an item on my recent order that showed not yet shipped together with a message stating the item was non refundable(no prior reference to this status).I reached out to Customer service to cancel the order and depite the "not shipped status" they stated there was nothing they could do. That I need to refuse the order , and process it as a return.... There is no regard for consumer care and return policies / shipment policies are clearly broken. There are items I considered keeping , but I will be returning all items for a full refund and or disputing all cc charges if this is not rectified form their side

Do not order from!!! If you have to return an item, they charge you… you don’t get a full refund !!!! I received a defected item and didn’t notice until I put it on the first day! I took it off immediately. They wouldn’t exchange it. They gave me $4 back!!! 🙄 Do NOT order from!!! I ordered from them a couple of times but NO MORE!!!

If you decide to return THEY STILL MAKE MONEY. If you use their prepaid label you lose ANOTHER $19.99 PLUS $10.99 “return fee”. If you decided to use your own postage you still have to pay the $10.99 “return fee”. So you lose $50.97 if you use the prepaid (original cost of shipping, return shipping, and return fee) or $30.98 (original shipping plus return fee) and cost of shipping that you choose (which is less than the $19.99 they charge, but still paying money). I did look at return policy before I bought and saw NOTHING ABOUT “RETURN FEE”, so was ok with losing the money for shipping, but it would have only been about a $25.00 loss NOT $51-$40. So no matter what, they are always making money, and for the quality of suits….they are the winner in the end.

I ordered a swimsuit and coverup for a two month trip to Europe on May 16 and paid extra for express mail. I called everyday the few days before my trip and they kept saying the promised it would arrive in time. Well I am leaving in an hour and it is the 29th and my express order has still not arrived. On the phone they said there is nothing they can do and to return it when it does finally get here, but I will be gone for the 60 day return period. They are full of empty promises and bad costumer service.

This company does not back up their credits issued once past 90 days. They tell you the e credit has no expiration date but if you try to use it anytime after they tell you its out of the system. I had surgery and was unable to reorder in those 90 days. If I am told something doesn't expire I figure I am able to use at anytime. Then covid hit and I had no need for any swimwear. I am now trying to use my credits but told they do not exist. I called this company a few months after my original returns and explained I was not going to be purchasing anything in the near future and asked to be refunded and I was told they would not and that since they didn't expire I could wait as long as I want to order once I was back to better health.( I had dbl mast surgery and was waiting on yet another surgery and couldn't purchase anything at the time) I wasn't happy with this information but didn't think they would just flat out say they have no record of anything even with all my order and return confirmations they sent me. I have made numerous calls to the company and get passed onto another customer service rep and then another who claims to be the supervisor and going to request this to be refunded. I was first told they would send to the dept that reissues the new cards since it was out of the system and that new e credit gift cards would be updated & emailed in about 5 days. I waited to weeks and nothing. I called back went through the same painful toss around between customer service reps to get to Mike employee id 51175 who claims to see the orders and is going to void the cards and request a refund check be sent or credit back to my original payment and I should call back around May 11 2022 if I didnt hear anything. Well of course nothing again, so I called back May 19 and spoke with 3 more reps who passed me off to the final rep Marissa who was sending e mail to the "correct dept" that handles this and she was going to watch for it on her own and that by the next day there should be an answer. Well that also never happened. So today I called back Sat May 21 with little hope but had to just to keep with the request and hold my end up. I was passed through 2 reps again until I got to Blanca who checked on a few things. Tells me my order numbers are not right and that there is no letters in the order#'s when I clearly have the receipt in hand with those numbers and letters. So frustrating. She was waiting for another supervisor to call her and she checked back with me to tell me to hold but ultimately ends up telling me she is emailing another dept to take care of it but it has to go to an Analyst who will not be in until Monday so I am again to call back Monday.. I called back on Fri 5 /27 and was told that this must go to yet another dept that will search for it and reissue new e cards IF they can verify it You see where this is going......... I am going to contact my original forms of payment and show them my order numbers and the e credits that were emailed to me from Swimsuits for All as it all matches and is clearly sent form the company and tell them of the situation. They will investigate as this site is also proof that this is business as usual for this company. I do not know what the problem is with the way they do business but I have never heard of a company not able to track your orders after 90 days and the fact that they have had all this happen with so many customers you think that would make them want to do better. There are too many companies with great customer service and return policies ( here you pay shipping and return). I have wasted enough of my time reaching out and getting nowhere with this co so I am taking it a step further with my credit card co and paypal after Monday. Save yourself from this potential headache and order elsewhere.

If I could leave no stars I would. Product was damaged, customer services is less than helpful, they are comfortable keeping payment for products that arent as advertised. Be Cautious...shop elsewhere if you have expectations.

It doesn’t even deserve one star. I sent back two returns and apparently one didn’t show up. I packaged it up and sent it back exactly the way they said to and I guess I’m SOL. That’s how the customer service rep basically put it. Not even an offer for a gift card credit. It cost me to send them back first of all. They received the tankini but not the cover up dress for some reason.

I ordered a swimsuit on 5/4. I still haven't received it, and it's 5/20. The shipping cost is ridiculous since they ship USPS. I'm fairly certain that OVERNIGHT SHIPPING is not that expensive. And anyway, how much could a swimsuit possibly weigh to justify the shipping cost? I wouldn't mind paying the cost of shipping if items were received in a reasonable amount of time. If you are looking for swimwear, look elsewhere. I won't be ordering from them again!