Robin
They don't stand behind the quality of their products!
I have bought many suits from this company for the last 6 years or more. I always chose the chlorine resistant because I do laps three times a week. They each lasted a year to a year and a half, which I felt was reasonable. I also never bought one unless the suit was on sale. Their "regular price" seem to be somewhat high. But with sales and coupons, they were reasonable for how long they lasted. My most recent two purchases, one a tankini top and the other a one-piece swimsuit, were tragic. Both were purchased within the last 4 months. The tankini was a solid color that within a month faded in a way that left target like circles in the center of my breasts. The swimsuit was a solid dark blue that had vertical stripes on the chest. Within 3 weeks of wearing both the first time, the suits began to fade in strange ways. A circular pattern near my belly button and along the sides arose. It went from being navy blue to gray. Then the stripe pattern began to fade as well. So I contacted them about the poor quality. They kept telling me that I couldn't return it because it was beyond 60 days, which I understood. But I told him I didn't want to return it, I wanted a refund because of the poor quality. They were completely unsympathetic and all they could offer was a 20% discount on current catalog prices with free shipping. That meant that I am paying basically the same type of sale price I paid for the first two suits again some four months later. No matter how much I asked for supervisors etc they were completely unwilling. I will consider whether to discontinue doing business with them because I have had such a positive past. But this was totally aggravating.



