SwimmingReviews of swimmo.com

Total junk - unresponsive, inaccurate (missing laps), crashed after every other swim and required a software reset. What's most disappointing - the company doesn't take responsibility for shipping a faulty product back and instead is trying to re-classify the whole ordeal as the "change of mind return" (of course, at buyer's expense) instead of admitting that the watch is bad - in order to NOT COVER THE RETURN SHIPPING COST. Do not buy this product unless you like to waste your hard earned $200.

I bought a swimmo watch during the end of November 2020. It arrived early January 2021, the tracking service was not reassuring. Once I received the watch, I started trying on my swimming training. The first thing I noticed is that the first time the watch connect to the app, it takes a long time and even several tries. The app is not really nice for data analysis. During the training, the watch is accurate for swimming styles but for swimming drills, it missed the mark. It does not detect laps (0% detection) on kick drills with board and it supposed to have a feature for kick&Drill. There are several drills the the accuracy is 50% at its best. Therefore, at the end of the training routine your data is off by 30% or more (depending on your training). I have sent several e-mails to their customer/technical center and their response is always respectful but not my expectation of a responsible company. On several e-mails they state that some of the drills are like changing swimming style in the middle of the lap and should be avoided (in other words, you should adapt your training to your watch and not the other way around). After 2 weeks, I contacted customer service for either refund or help. After 3 weeks of no results I asked for a refund and they denied the refund because of it has to be within 14 days of the purchase and it has to be a hardware issue (not a Firmware issue, that according to them is my problem). My takeaways: -Swimmo Watch only works for just swimming styles. -it is not very comfortable -You have to hit it very hard to use the options -Connection issues with the smartphone -It must be used in dominant hand for better results -Customer service is polite but you'll never reach results -Inaccuracy makes the product useless -Refund is hardly an option My advice: STAY AWAY from Swimmo

This was a gift for my wife who is an avid swimmer (I can barely stay afloat). As a non-swimmer, this watch was all that it said it would be and was simple/easy for my wife to understand and appreciate. In addition to the tech/tools, it is also a very sleek looking piece of "eye candy" which is more important than you might think. Out of the box, we know that it is going to provide long-term impact to her performance and health in the pool. Additionally, from my interactions and questions with Symonz and the Swimmo Team, I found them to be incredibly pleasant and insightful. They were very quick in responding to me and empathetic/understanding with my non-swimmer questions. Thank you!

I've had this watch for about 2 1/2 years now. Like any new gizmo I had to use it a few times to get the hang of it. E.g., at first I thought it wouldn't hold a charge but I didn't have it fully connected to the charging cable. What I like best is how clearly lit the display is so I can see data while swimming. The heart rate monitor is useless but that's not important to me. My only complaint is that there's no Swimmo app for a PC where I could save my data to a file and export it to another training app. Again this is minor since I can add the data manually. I'd give it 5 stars were it not for the HRM and no PC app. Overall this is a very good product.

Este producto ha tenido algunos errores anteriormente, pero ha mejorado mucho en los últimos meses. Gracias al reloj Swimmo he conseguido convertirme en una mejor nadadora con récords de distancia y ritmo.

This company seems young on the market but fighting it pretty well. I had some inconsistent connectivity experience on the first few uses and this was resolved after contacting support. I am glad this product satisfies my needs to track and progress on swim metrics.

ALMOST A SCAM. You can use it to tell time, but it is the most inaccurate, unresponsive piece of junk I have ever bought in a watch. I figured out within a day or 2 this watch was not for me because it didn't do what it said it would do within any reasonable interval of accuracy. When I looked to return it, I was told I had to send to Poland! :-0 Of course I would have to pay the postage which was as much as the watch. OMG. For $200 I have a great bit for comedy, but not a worth while watch for swimming in the least.

I have contacted with Swimmo "support" several times, their solutions do not work. Often the watch will not track results and instructs me to sync results even after I have synced. Disappointing. The lap count is frequently off (giving odd number when must be even). Swimmo's answer, 'maybe I am pushing off the wall with different intensity on each lap' REALLY! Don't waste your money on this product.