SwimmingReviews of swimmo.com

My swimmo watch came with a defective battery charger. It took almost a week to get a response from the company where they admitted they knew the chargers were sometimes defective. After several more emails that also took a long time to respond to me, they agreed to send me a new battery charger. So, about a month after purchasing the watch, I was able to charge it and try it out. It did not accurately count my laps and when I tried to sync it with my phone it lost the swim totally saying there was no history. I was frustrated by this time and asked for a refund. I was informed that there is a 2 week return policy. I did not even get to use it for a month so I guess, this is an expensive lesson for me. I should have returned it immediately. I purchased a different brand and it has worked flawlessly for me.

The heart rate did'nt work so the watch was broken. So sending back in good condion. Swimmo took € 50,- reduction for a scratch who was'nt there. So I paid € 50,- for a broken watch that I don'nt have. BRRRRRR

I have bought my Swimmo in 2017 when their website was promising an "Open water" feature upcoming in 2018. Nice story, Swimmo customers would receive a message via the App to download it. Before summer 18 customer service told me it should be released in August 2018. Poor delivery: in Nov 18 it is still not launched!!! Recently I saw on the website that they took out any marketing on this Open water feature because Swimmo realize they can't deliver their promises. Few days ago customer service told me it will come in 2019 but no further precision. After +1,5 year I am not amused when Swimmo promised me upcoming feature (Open water is one of the essential for me) and decline any responsibility via the customer service when things are still not delivered. They admit it is delayed, they admit that they stop claiming it on the website and they are vague for the release date! Also, my docking charger needed to be replace after +/- 6 uses. Good to hear that some indoor swimmers are ok with it because as an open water swimmer I can't see any satisfaction. If any customer was expecting to have an open water feature promised, he/she should claim his/her right to have it after more +1,5 year and I am very disappointed by the feedback I have received from Swimmo. Claude

Stared using my Swimmo watch recently; having used others in the past. The watch is comfortable, light and not at all bulky in the water; the display is ideal and the measurements are more precise than the other swim watches I've used. Set up and sinc'ing are extremely easy...I've been using it in open water and pools. The company replies are quick and extremely attentive. All and all, the product is fantastic, accurate and easy to use.

I had my opinion during the summer. With the sun in open waters you cannot see a thing. But I have to say that I am delighted in the swimming pool. But one issue. If the tactil screen activates it runs out of battery. They say you can protect it with a cover. Not true. You need a protective plastic (I made one by myself and it works perfectly well. Remember the metal thing of the champagne bottles, the one that covers the cork. Same design)

I LOVE MY SWIMMO AND I LOVE THE CUSTOMER SERVICE. I HAD A PROBLEM WITH MY CHARGER. AFTER FEW DAYS THEY ANSWERED AND SENT A NEW CHARGER. FAST SERVICE, VERY KIND PEOPLE, SUPER EFFICIENT CUSTOMER SERVICE. AN MY SWIMMO IS THE BEST SWIMMING WATCH I EVER HAD. THANKS FOR ALL. CRISTIANA

Received a Swimmo watch in August of this year. Gave it as a present. It did not work. Return and warranty of this watch has been as poor as any company I have ever dealt with. They have you ship it over to Poland where supposedly it has been stuck in customs for over a month. Have many friends who want a swim fitness tracker. I will not be recommending them to my friends.

MY FANTASTIC SWIMMO I have been in the water for many years, I have tried and used many watches and, honestly, the one that has surprised and liked me most is the swimmo, it works perfectly, meets its specifications without problem, it facilitates all the statistics and helps me to develop my swimming. Besides, the swimmo development team is adding new features that complement the current result, WITHOUT HAVING TO CHANGE CLOCK, can someone give you more? I also give it 10 stars.