José Asdrubal R.
The Swimmo is fantastic
The Swimmo is fantastic, better than expected, will be very useful for my training, I am very satisfied with the acquisition. Jose Asdrubal
Swimming is listed under Swimming & Water Sports.
Swimming (swimmo.com) has 153 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Swimming & Water Sports · Branchburg, New Jersey
Excellent

Swimming & Water Sports
Excellent
Swimming & Water Sports · Alexandria, Virginia
Excellent

Swimming & Water Sports · Cleveland, Ohio
Excellent
153 approved reviews, newest moderated first
José Asdrubal R.
The Swimmo is fantastic, better than expected, will be very useful for my training, I am very satisfied with the acquisition. Jose Asdrubal
Frank B.
- It's tough to see the screen when you swim outside in bright weather. - The watch feels cheap. - Terrible return policy. (or what they call "changed your mind" policy. I wanted to return it but found out that I had to ship it to Poland (Europe). They don't give you the option to ship it back to one of their warehouses in the US! They request to mail it by registered mail to Poland which would cost approximately $ 60. Their disclaimer also says that they have the right to restocking fee or a deduction if they see wear and tear on the watch. So I decided to put it on eBay which I see other people have done before as well.. probably for the same reason. On a good note, they are relatively responsive by email.
Response from SwimmingFeb 22, 2019
Hello, Thank you for your feedback. We would like to clarify that the fulfillment facilities used for faster shipping worldwide are third-party companies, rather than our own warehouses - this is why they cannot process returns on our behalf. The return shipping cost depends, of course, on your location and is beyond our control. The practice of restocking/refurbishing fees is reasonable and commonly applied, with Amazon being a notable example.
Gary B.
Swimmo watch is the best piece of swimming kit I have ever had. I have tried other branded swim watches but they either don't work very well or aren't accurate. Easy set up for any size of pool. I regularly swim 1800m and with the swimmo as my partner I never loose count of my laps due the the quarterly vibration through the wrist. I have the app set up on various devices so I can easily upload my workouts and review them looking at were I have changed my routine easily. Ok as with all tech items I do have a few clitches but the team at swimmo always reply via email quickly and always with the exact help needed. Great team, great kit, great job!😁
sloswimmer
I used Swimmo for the first time and was very disappointed to find out that the screen is nearly invisible when swimming in an outdoor pool. This made it impossible to check my progress, and it also made it impossible to pause the workout -- because I could not see the screen.
Chuck R.
So far, I have no complaints about my Swimmo watch, even though I have a defective charger, which is being replaced. My emails to Swimmo describing my problem have been promptly answered and that shows that they are focused on "customer service" and satisfaction, and not just selling swim watches. I wish them success!
Diego C.
I have been using my Swimmo for several months now and I must say I am not disappointed. As other reviews point out, yes, there are still a few issues to fix : my watch sometimes doesn't count all strokes, or sometimes it counts an extra stroke, especially in Kick&Drill mode, which doesn't catch all strokes when I swim at high speed with fins ; the fact that the hour can't be displayed while working out with the watch is a loss in my opinion. The stroke count and rest times are features that should have already been included; I cannot wait until they are available. That being said, I am very satisfied with my swimmo; customer service is on point, always available, the app's statistics are very usefull and I like that it is slightly more affordable than a Garmin. Thanks Swimmo Team!
Mar M.
Purchased over a year ago, got the watch in good conditions (no Manufacturers defects). Have to say, after using it for a year now, its not worth the price, for the same price i could have bought a better and more sophisticated Garmin watch. laps are not all counted, need to tap really hard to stop and resume swimming (fact that i need to tap to take a break means that the watch is not that "Smart"), on a clear day the display is so weak that I need to stop swimming and cover the watch to see the numbers, doesn't show time when swim count is active. its a pool watch only -no sea swim for you, Updates are Sporadic if any and to be honest i dont really see any update that will improve a what i can only describe as a failed attempt to compete with much much better brands with a low tech means.
James B.
I have been using my swimmo watch most weeks since it arrived about 18 months ago, swimming indoor pool laps on three strokes (my butterfly is hopeless), and covering about a mile per session. My technique is fairly good and the watch rarely misses laps - often catching up later in the session. This is quite clever, but I wish that it didn't include the 'catch up laps' in the statistics for average lap speed etc. Battery life is reasonable and the tap screen control is very good provided that I remember to resume the session after pausing to grab a drink. I'm hoping that with the promised firmware upgrades (stroke analysis really should have been there from the start) the watch may become smart enough to automatically suspend/resume measurements when it detects that I've stopped swimming. I am very happy that I bought this watch, and hope that the new features come along soon.